vikram rajpoot

VR

Looking for a job

vikram rajpoot

@vikramrajpoot

Customer Care Executive at Ufone Call Center who processed customer requests and kept customer records accurate.

At Ufone Call Center, I recorded and updated customer information in the company system and processed orders, forms, applications, and service requests.

I also handled customer inquiries and complaints, shared product and service information, and escalated complex cases when needed. I use MS Word, Excel, and PowerPoint, and have a background in Software Engineering.

Experience

Work history, roles, and key accomplishments

UC

Customer Care Executive

Ufone Call Center

Jun 2024 - Oct 2025 (1 year 4 months)

Recorded and updated customer information accurately in the company system. Processed orders, forms, applications, and customer requests while following service procedures.

Data Entry Excel Microsoft Word Customer Service Records Management Order Processing Communication Skills Problem Solving

Education

Degrees, certifications, and relevant coursework

SU

Sindh Madressatul Islam University

Bachelor of Science, Software Engineering

2022 -

Pursuing a BS in Software Engineering, expected to complete in 2026.

GQ

Govt. Boys Degree College Qasimabad

Intermediate

Grade: 84.54%

Completed Intermediate education with 84.54% in 2021.

AS

Agha Taj Muhammad High School

Matriculation

Grade: 64%

Completed Matriculation with 64% in 2019.

Tech stack

Software and tools used professionally

JavaScript

Python

C#

C

Microsoft Word

Availability

Looking for a job

Location

Pakistan

Authorized to work in

Salary expectations

60k+ USD

Job categories

Data Entry Specialist Customer Support Representative

Skills

Data Entry Record Maintenance Customer Information Management Order Processing Form Processor Application Processing Customer Support Customer Service Complaint Resolution Excel Microsoft Word PowerPoint Basic Database Understanding C C#

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