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Vignesh Sundar

@vigneshsundar

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IT Administrator at Shri Sangeethas Restaurant managing Sophos Firewall policies and CrowdStrike Falcon EDR incidents.

India

Message

At Shri Sangeethas Restaurant, I administer Sophos Firewall security policies and VPN configurations, and monitor CrowdStrike Falcon EDR alerts to investigate and remediate endpoint threats.

Previously, I provided Level 3 enterprise support at Crown Solution Pvt Ltd, troubleshooting desktop, network, and security issues and assisting with EDR investigations. At Precision Informatics Pvt Ltd, I supported Windows systems, network connectivity, and user access.

Experience

Work history, roles, and key accomplishments

Current

IT Administrator

Current

Shri Sangeethas Restaurant

Feb 2025 - Present (1 year 9 months)

Administer and maintain Sophos Firewall security policies, NAT rules, web filtering, and VPN configurations. Monitor CrowdStrike Falcon EDR alerts and perform endpoint threat investigation and remediation.

Sophos Firewall CrowdStrike Falcon EDR Active Directory Microsoft 365 Windows Server ServiceNow Network Troubleshooting VPN Endpoint Security

Desktop Support Engineer L3

Crown Solution Pvt Ltd

Apr 2021 - Nov 2024 (3 years 7 months)

Provided Level 3 technical support for enterprise users across multiple locations. Diagnosed and resolved complex desktop, application, network, and security issues.

CrowdStrike Falcon EDR Active Directory Office 365 Windows 10 11 ServiceNow Network Troubleshooting Incident Management Root Cause Analysis

Desktop Support Engineer

Precision Informatics Pvt Ltd

Mar 2017 - Mar 2021 (4 years)

Delivered technical support for desktop hardware, software, and network-related issues. Installed, configured, and maintained Windows operating systems and business applications.

Windows Systems Active Directory Networking Service Desk DNS DHCP Troubleshooting