At VR Productions, I manage communication with community members, partners, and suppliers for an Australian events company, working remotely across time zones. I improved communication flows and responded proactively to issues, significantly reducing customer complaints.
I also manage paid media campaigns at VR Productions, increasing qualified leads by 38%, reducing cost per lead by 25%, and improving ROI by 36%. I produce reports that combine campaign and engagement data to guide budget and channel decisions.
As a self-employed consultant in Brazil, I manage relationships with small-business and professional-services clients, advise on digital marketing, and build Power BI reports that explain performance and return on investment. Previously, at Parish & Zenandro Advogados, I built the marketing and communications function and grew Google reviews from 4 to 270, with a 4.9 rating.
