At adidas Colombia, I designed and built an end-to-end claims management solution using Microsoft Forms, SharePoint, and Power Automate. It replaced a manual process with automated notifications and storage for claim records, photos, and videos.
I also developed three Power BI dashboards to monitor returns and inbound operational KPIs, including warehouse occupancy, inbound volume by country, and return rate.
With logistics operator Kuehne+Nagel, I implemented the Auto Receiving project, reducing inbound time by 43%. I also documented As-Is and To-Be processes for a logistics transformation and 3PL operator integration project.
At Universidad de los Andes, I applied MRP strategies and demand forecasting in an SAP simulation, increasing inventory turnover by 18% and reducing stockouts by 12%. For a logistics cost allocation project with Quala, I designed a model in Excel and Python that improved cost-to-serve by 18%.
