Open to opportunities

Victor Cunha

@victorcunha

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Systems analyst and implementation specialist optimizing CRM/ERP and automation for SMBs.

Brazil

Message

What I'm looking for

I seek remote roles where I can implement CRM/ERP solutions, automate workflows, and deliver measurable operational improvements while collaborating with cross-cultural teams.

I am a systems analyst and implementation specialist with over six years helping small and mid-size companies optimize operations through CRM/ERP integration and workflow automation.

I implement and maintain WordPress sites, build automation with n8n and Make.com, and develop Python scripts and Dockerized services to ensure reliable deployments and data-driven processes.

At Rodrigotto Auto Parts I deployed Bitrix24, integrated multi-marketplace commerce flows, migrated telephony to VoIP, and delivered Power BI dashboards and staff training that improved pipeline visibility and reduced support requests.

I work remotely and cross-culturally, fluent in English and Portuguese, and focus on delivering pragmatic, cost-saving technical solutions for retail, healthcare, and professional services clients.

Experience

Work history, roles, and key accomplishments

Current

Freelance Technical Consultant

Current

Self Employed

Aug 2022 - Present (3 years 3 months)

Provide technical implementation and system integration services for small businesses, delivering WordPress sites, n8n/WhatsApp automation, Python scraping, and Dockerized deployments to improve operations and lead capture.

WordPress N8n Python Docker SEO Workflow Automation Web Scraping

Systems Analyst

Rodrigotto Auto Parts

Apr 2016 - Aug 2022 (6 years 4 months)

Managed technical infrastructure for a 20+ employee retailer, deployed Bitrix24 CRM and Tray Commerce integrations handling 50+ orders/day, migrated telephony to VoIP, and delivered Power BI dashboards and training to reduce support requests.

Bitrix24 API Integration VoIP Power BI PostgreSQL CRM Workflow Automation

Education

Degrees, certifications, and relevant coursework

FIAP

Technology Degree, Systems Analysis & Development

Activities and societies: Built healthcare chatbot prototype, created a Bootstrap fitness-tracking website, developed .NET API-integrated application.

Completed a Technology Degree in Systems Analysis & Development with projects including a healthcare chatbot prototype using IBM Watson and a .NET application integrating public data via API.