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Vedant Shah

@vedantshah

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Product Engineer passionate about optimizing user experiences and performance.

India

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What I'm looking for

I am looking for a collaborative environment that fosters innovation and growth, where I can leverage my skills to create impactful products.

I am a dedicated Product Engineer with a strong foundation in ICT, having graduated from Dhirubhai Ambani Institute of Information and Communication Technology with a CGPA of 8.67. Currently, I am enhancing user experiences at Sprinklr, where I have successfully optimized features in LiveChat, significantly reducing response times and improving engagement metrics.

My journey in product engineering began with internships at Sprinklr, where I contributed to various projects, including integrating GCP and improving UI responsiveness. I have a proven track record of launching innovative features that drive user engagement and satisfaction. My technical skills span across multiple programming languages and tools, allowing me to tackle complex challenges effectively.

Experience

Work history, roles, and key accomplishments

Current

Product Engineer

Current

Sprinklr

Jul 2023 - Present (1 year 10 months)

Optimized the filter feature in LiveChat, reducing response time by 40% and introducing 3 new features to enhance user experience. Launched a personalization option in the LiveChat platform, enabling over 2,000 unique customizations and boosting engagement by 25%. Developed Social to LiveChat Deflection, integrating authentication and customizable link types to streamline routing, reducing manual

Live Chat Personalization Authentication CDN SaaS Product Development JavaScript React

Product Engineering Intern

Sprinklr

Jan 2023 - Jun 2023 (5 months)

Played a key role in the LiveChat product, focusing on features including integrating GCP into one of the product’s modules. Converted LiveChat’s RecordManagers from version 2 to 3, improving UI responsiveness by 20%.

Live Chat Google Cloud Platform (GCP)Product Module Integration Version Control Software Development Problem Solving

Product Engineering Summer Intern

Sprinklr

May 2022 - Jul 2022 (2 months)

Examined the package manager PNPM in Sprinklr’s workspace to determine if PNPM can serve as an alternative to Npm and Yarn, analyzing over 50 repositories and identifying a 20% reduction in install times. Designed and implemented a Visual Studio Code extension that generates code using the Hygen generator, reducing boilerplate setup time by 60% and increasing developer efficiency.

Pnpm NPM Yarn Visual Studio Code Hygen Developer Tools Repository Analysis

Education

Degrees, certifications, and relevant coursework

Dhirubhai Ambani Institute of Information and Communication Technology

B.Tech, Information and Communication Technology

Grade: 8.67/10 CGPA

Activities and societies: Core Representative, DAIICT Programming Club (2021-22) – Led contests & lectures. Problem Setter, CodeChef (I-Fest 2020, Synapse 2021) – Organized rated programming contests.

Pursued a Bachelor of Technology in Information and Communication Technology. Gained comprehensive knowledge in various aspects of ICT, focusing on core subjects and practical applications within the field.