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RM
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RAM M

@ramm1

Senior Operations Analyst at Deloitte building Power BI dashboards for healthcare reimbursement and arbitration reporting.

United States
Message

At Deloitte, I own out-of-network reimbursement and arbitration reporting for a healthcare provider client. I build Power BI dashboards to track claim outcomes, denial trends, and reimbursement KPIs, and use SQL to reconcile claims, eligibility, and payment data for arbitration review.

Previously, at Mphasis and Tech Mahindra, I delivered healthcare claims and denial analytics using Tableau, SQL, and Alteryx. I also built a Power BI sales dashboard and analyzed customer segments with Python, SQL, and Tableau.

Experience

Work history, roles, and key accomplishments

DE
Current

Senior Operations Analyst

Jul 2025 - Present (1 year 4 months)

Owned out-of-network reimbursement and arbitration reporting for a healthcare provider client, building Power BI dashboards with DAX to track claim outcomes and denial trends. Developed SQL queries to reconcile claims and payment data, and led root-cause analysis on reimbursement variances.

Mphasis logoMP

Business Intelligence Analyst

Mphasis

Feb 2021 - Jul 2023 (2 years 5 months)

Delivered claims and denial analytics for a healthcare payer client, building Tableau dashboards to track utilization and reimbursement performance. Mapped source-to-target fields and produced SQL-based reconciliation reports that improved data accuracy by 20%.

Tech Mahindra logoTM

Data Analyst

May 2019 - Jan 2021 (1 year 8 months)

Developed SQL reports and Tableau dashboards for a healthcare provider client, tracking claims and eligibility KPIs. Validated and reconciled claims data feeds, consolidating six data sources into a single reporting view.

Education

Degrees, certifications, and relevant coursework

Santa Clara University logoSU

Santa Clara University

Master of Science, Computer Science

2023 - 2025

Grade: 3.5

Pursued a Master of Science in Computer Science at Santa Clara University from September 2023 to June 2025, achieving a GPA of 3.5.

Availability

Open to opportunities

Location

United States

Authorized to work in

Salary expectations

30k+ USD

Skills

Revenue Cycle Analytics
Claims Analytics
Reimbursement Analytics
Denial Management
Out Of Network Arbitration Reporting
Root Cause AnalysisKPI ReportingData ValidationData ReconciliationUATAgile ScrumSQLPower BIDAXPower Query

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