At Neurealm, I architect and operate Arista NGFW TAC for global customers, resolving 350+ P1–P3 incidents monthly. I also configure and optimize Arista Next-Generation Firewalls and was recognized by the CEO for client support and operational excellence, with 100% CSAT in 2025.
At British Telecom, I managed global network and security operations and automated device configuration using REST APIs, NETCONF, NETMIKO, and Ansible, reducing errors by 90% and configuration time by 75%. Earlier, at Rackspace Technologies and Cognizant Technology Solutions, I supported network security operations, migrations, and WAN failover testing across 64 global enterprise sites.
