Open to opportunities

Vamsi Sai Polireddy

@vamsisaipolireddy

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Analytical Data Analyst with expertise in Trust and Safety analytics.

Zimbabwe

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What I'm looking for

I am looking for a role that fosters collaboration, encourages innovation, and offers opportunities for professional growth.

I am an analytical and detail-oriented Data Analyst with over 5 years of experience specializing in Trust and Safety analytics, statistical modeling, and operational reporting. My proven track record includes investigating content moderation performance and developing policy impact dashboards that communicate actionable insights to cross-functional stakeholders. I am certified as a Salesforce Business Analyst and possess expertise in CRM data structures and customer-centric analytics.

Throughout my career, I have led the design and optimization of scalable ETL pipelines, developed interactive dashboards, and conducted thorough data analysis to derive insights that inform strategic initiatives. My collaborative approach has enabled me to work effectively with product, engineering, and business teams, translating complex requirements into data-driven solutions that enhance user safety and compliance. I am passionate about mentoring junior analysts and fostering a culture of continuous improvement within my teams.

Experience

Work history, roles, and key accomplishments

Current

Data Analyst

Current

Symplore Inc

May 2025 - Present (3 months)

Led the design and optimization of scalable ETL pipelines using SQL, Python, and Azure Data Factory, ensuring efficient data ingestion and transformation across multiple sources, which enhanced data accuracy by 30%. Developed and maintained interactive dashboards in Power BI and Tableau, enabling real-time monitoring of operational metrics and KPIs to improve platform performance and support execu

SQL Python Azure Data Factory Power BI Tableau Pandas scikit learn Data Storytelling Data Visualization Model Evaluation

Associate Data Analyst

KGS Technology Group, Inc

May 2025 - Present (3 months)

Investigated customer data within CRM platforms like Salesforce to identify abuse rates and optimize engagement strategies, enhancing customer satisfaction and trust. Imported and integrated client data into SQL production database, leveraging data analysis to drive strategic decision-making; increased customer retention by 15% through personalized marketing campaigns.

Salesforce SQL Tableau Microsoft Excel User Behavior Analysis Data Integration Business Intelligence Data Driven Decision Making

Business Data Associate

Livspace

Feb 2021 - Present (4 years 6 months)

Conducted data cleansing and validation processes to ensure accuracy and consistency of CRM data, improving reporting reliability by 30% and supporting compliance with user safety measures. Analyzed and interpreted data using Tableau and Power BI, identifying trends that increased retention rates by 30%, thus enhancing user engagement.

CRM Tableau Power BI KPI Tracking Data Validation Reporting Reliability

Business Process Analyst - CRM

Teleperformance, Instacart

May 2019 - Present (6 years 3 months)

Managed CRM-based support workflows using Salesforce Service Cloud, tracking hiring escalations, SLA response metrics, and agent onboarding, contributing to improved operational metrics. Created Excel-based dashboards and macros to track team KPIs and recruiting SLAs for HR support teams, enabling data-driven decision-making.

Salesforce Service Cloud Excel KPI Tracking SLA Management Workflow Management Process Improvement Documentation SOPs

Education

Degrees, certifications, and relevant coursework

Stevens Institute of Technology

Masters in Business Intelligence & Analytics, Business Intelligence & Analytics

2023 - 2024

Pursued a Master's degree focusing on Business Intelligence and Analytics. Gained expertise in data analysis, statistical modeling, and operational reporting.