Valiha Thompson
@valihathompson
I coordinate communications, records, and customer operations across multi-location organizations.
What I'm looking for
At Main Street Academies, I maintain confidential operational records and database communications for six brand entities while coordinating organization-wide communications, newsletters, and announcements.
I partner with executive leadership to plan and execute multi-phase operational goals across regional locations. I also serve as a primary contact for customer, applicant, and public inquiries, resolving routine questions and directing complex matters to leadership.
Previously at Pro Swim Academy, I managed front-counter service, client registrations, scheduling databases, and administrative workflow support for facility directors.
My eight years supporting The Salvation Army's IT Department included correspondence, travel, asset documentation, vendor accounts, purchasing, orientation materials, event logistics, and secure records retention.
Experience
Work history, roles, and key accomplishments
Social Media Specialist/ Communications Manager
Main Street Academies
Jan 2022 - Present (4 years 8 months)
Maintains accurate and confidential operational records and database communications for six brand entities. Curates multi-channel communications and supports cross-departmental coordination with executive leadership.
Education
Degrees, certifications, and relevant coursework
Northern Illinois University
Bachelor of Arts, English Literature
Bachelor of Arts in English Literature from Northern Illinois University.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
Skills
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