At Citibank, I built an AI-powered workflow preset with internal LLM tooling, designing prompts and curating labeled training samples to refine the agent’s output. I also introduced Jira-based tracking across active initiatives and created a centralized Confluence space for product artifacts and reusable resources.
At Goldman Sachs, I contributed to enhancements for an agreement digitization tool that eliminated 1M+ annual manual touchpoints and cut agreement configuration time by 75%. I helped train its NLP layer on legal agreement language and partnered with Engineering to prioritize product enhancements and improve automation coverage.
