Valeria Mallma

Supported the data validation process and sales submission to Banco Alfin for approval. Conducted follow-up on derivatives and status updates. Assisted in the auditing process for Banco Banbif.

Managed credit placements, participating from promotion to disbursement. Developed and administered credit portfolios and maintained custody of client files. Monitored and recovered credits to control delinquency rates.

Managed and administered government program portfolios (Reactiva and FAE) regionally, including file custody. Conducted constant monitoring of delinquency across 9 agencies through early calls and visits. Handled documentation for judicial transfers, document regularization, early cancellations, amortizations, and customer service.

Managed Reactiva credits and their delinquency. Provided support to the analyst team by supplying client information and participating in the credit acquisition process. Evaluated inactive clients and monitored analyst progress on client status.

Engaged with clients via telephone, resolving their inquiries and concerns. Through comprehensive training, I gained proficiency in the role and acquired valuable experience in customer interaction.

Participated in an English language program, developing intermediate proficiency in the language. Focused on improving communication skills for professional and personal use.

Completed a Bachelor's degree in Economics and Finance, focusing on core economic principles and financial market dynamics. Gained comprehensive knowledge in areas relevant to banking, finance, and project management.