Valeen Aluoch

Monitored and analyzed real-time data from various sources, detecting and flagging significant events. Annotated images and data related to drink labels and road elements using AI-powered tools.

Analyzed and labeled data such as images, videos, and text to train AI models. Ensured data accuracy and consistency, and collaborated with team members to clarify ambiguous data.

Identified potential prospects and generated outbound lead opportunities. Maintained sales information in CRM, managed social media, and marketed products through Google Ads and LinkedIn.

Sold company parts and service programs, maintaining regular contact with major customers. Liaised with sales and service managers to ensure awareness of work status and new services.

Handled incoming and outgoing customer calls, resolving complaints and providing product information. Worked on campaigns including Mshwari, M-tiba, Jumia, and international campaigns for Altice Optimum and Spirit Airlines.

Assisted in recruitment, labor relations, HR administration, training, performance management, and payroll administration. Maintained HR documentation and ensured health and safety compliance.

Completed Artificial Intelligence Career Essentials and Virtual Assistant courses in 2024.

Pursued a Bachelor of Arts in Sociology and Psychology from 2020 to 2024.

Completed a Diploma in Human Resource Management from 2016 to 2018.

Completed Kenya Certificate of Secondary Education from 2012 to 2015.