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Vadim ErmurachiVE
Open to opportunities

Vadim Ermurachi

@vadimermurachi

IT technician focused on network troubleshooting, technical support, and reliable customer service.

Moldova
Message

What I'm looking for

I’m looking for an IT support role where I can troubleshoot network and equipment issues, help with installations and configuration, and deliver dependable customer support while collaborating on technical implementations.

I’m a dedicated IT technician with hands-on experience supporting users by troubleshooting hardware and software issues. I’m comfortable assisting with the installation and configuration of network systems and devices, and I take pride in keeping equipment and supplies organized.

Alongside technical work, I bring strong customer-service habits from roles where I handled inquiries through phone and email. I collaborate with team members on technical implementations, maintain clear technical documentation, and manage my time carefully to keep support responsive and accurate.

Experience

Work history, roles, and key accomplishments

YO

Call Center Operator

Yolo

Jun 2025 - Jul 2025 (1 month)

Answered customer inquiries via phone and email and provided accurate information about products and services. Maintained a positive attitude while handling difficult customer interactions.

Education

Degrees, certifications, and relevant coursework

CE

CEITI

Informational Technology

Studied informational technology at CEITI in Chisinau.

LV

Liceul Teoretic Grigore Vieru

Gymnasium

Completed gymnasium studies at Liceul Teoretic Grigore Vieru in Chisinau (ended 06/2024).

Tech stack

Software and tools used professionally

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