USANG Eteng Mbang User
@usangetengmbanguser
Experienced SEO-focused rater and analyst with strong communication and analytical skills.
What I'm looking for
I am an experienced search evaluation professional with a background in rating online content, ads, and search results to improve relevance and user experience. I bring strong analytical judgment and a consistent record of accuracy from multi-year rater work.
My professional history includes roles in language and search evaluation, customer service, and volunteer coordination, where I honed research, communication, and problem-solving abilities. I consistently met productivity targets and contributed to process improvements.
I hold a Bachelor of Arts in English from Oregon State University and am certified as a Lionbridge Rater. I am proficient with Windows and the Microsoft Office Suite and excel working independently or within teams.
I seek opportunities where I can apply my SEO and evaluation expertise to improve content relevance, support quality assurance, and contribute to data-driven decision-making in a collaborative environment.
Experience
Work history, roles, and key accomplishments
US Rater
Language Rater Multilingual Solution Inc
Jan 2018 - Dec 2022 (4 years 11 months)
Evaluated online advertisements, search results, and web page content against guidelines, maintaining high accuracy and productivity while meeting strict deadlines and contributing to process improvements.
Customer Service Representative
DEF Customer Service Company
Jan 2016 - Dec 2018 (2 years 11 months)
Handled customer inquiries and resolved issues promptly, maintained accurate records and databases, and consistently exceeded service-level metrics through cross-team collaboration.
Volunteer Coordinator
GHI Non-Profit Organization
Jan 2015 - Dec 2017 (2 years 11 months)
Assisted with fundraising and event planning, engaged donors and community members, and coordinated a team of volunteers for a community cleanup project.
Education
Degrees, certifications, and relevant coursework
Oregon State University
Bachelor of Arts, English
2001 - 2001
Completed a Bachelor of Arts in English at Oregon State University in 2001.
Availability
Location
Authorized to work in
Job categories
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