Hanson Akanimo Charles User
@hansonakanimocharles
SEO-focused search quality rater with strong analytical and communication skills.
What I'm looking for
I am an experienced search quality rater and customer service professional with a background in English and a focus on search engine optimization projects. From 2018 to 2022 I evaluated online ads, search results, and web content, maintaining high accuracy while meeting strict deadlines.
I bring strong analytical and problem-solving abilities, excellent verbal and written communication, and proficiency with Windows and Microsoft Office. I have a record of participating in training, contributing to process improvements, and consistently exceeding performance metrics.
I work well independently and in teams, am detail-oriented, and have experience coordinating volunteers and supporting community initiatives. I hold a Lionbridge Rater Certification and seek opportunities where my rating experience and SEO interest can drive quality improvements.
Experience
Work history, roles, and key accomplishments
US Rater
Multilingual Solutions Inc
Jan 2018 - Dec 2022 (4 years 11 months)
Evaluated online ads, search results, and web content against guidelines, improving relevance and quality of ratings while maintaining high accuracy and productivity under tight deadlines.
Customer Service Representative
DEF Customer Service Company
Jan 2016 - Dec 2018 (2 years 11 months)
Handled customer inquiries and resolved issues promptly, maintained accurate records, and consistently exceeded service-level metrics through effective collaboration and problem solving.
Volunteer Coordinator
GHI Non-Profit Organization
Jan 2016 - Dec 2017 (1 year 11 months)
Assisted with fundraising and event planning, engaged donors and community members, and coordinated a volunteer team for a community cleanup project.
Education
Degrees, certifications, and relevant coursework
Oregon State University
Bachelor of Arts, English
2001 - 2001
Completed a Bachelor of Arts in English at Oregon State University in 2001.
Availability
Location
Authorized to work in
Job categories
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