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Peace Wilson User

@peacewilsonuser

Experienced SEO-focused search engine rater with strong analytical communication skills.

Nigeria
Message

What I'm looking for

I seek a role evaluating search results or SEO-focused content within a collaborative company that values accuracy, clear guidelines, and opportunities to improve processes.

I am an experienced search engine rater and SEO-focused evaluator with a background in assessing online advertisements, search results, and web content against established guidelines. I consistently maintain high accuracy and productivity while meeting strict deadlines.

With prior customer service experience, I excel at resolving inquiries, maintaining accurate records, and collaborating with teams to meet service-level goals. I bring strong analytical problem-solving skills, excellent verbal and written communication, and proficiency with Windows and Microsoft Office.

I am detail-oriented, able to manage multiple tasks, and committed to continuous improvement, demonstrated by my Lionbridge Rater Certification and contributions to process improvement initiatives.

Experience

Work history, roles, and key accomplishments

DC

Customer Service Representative

DEF Customer Service Company

Jan 2016 - Dec 2018 (2 years 11 months)

Handled customer inquiries, resolved issues promptly, maintained accurate records, and collaborated with team members to exceed service-level and customer satisfaction metrics.

Education

Degrees, certifications, and relevant coursework

Oregon State University logoOU

Oregon State University

Bachelor of Arts, English

2001 - 2001

Completed a Bachelor of Arts in English at Oregon State University in 2001.

Tech stack

Software and tools used professionally

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