Peace Wilson User
@peacewilsonuser
Experienced SEO-focused search engine rater with strong analytical communication skills.
What I'm looking for
I am an experienced search engine rater and SEO-focused evaluator with a background in assessing online advertisements, search results, and web content against established guidelines. I consistently maintain high accuracy and productivity while meeting strict deadlines.
With prior customer service experience, I excel at resolving inquiries, maintaining accurate records, and collaborating with teams to meet service-level goals. I bring strong analytical problem-solving skills, excellent verbal and written communication, and proficiency with Windows and Microsoft Office.
I am detail-oriented, able to manage multiple tasks, and committed to continuous improvement, demonstrated by my Lionbridge Rater Certification and contributions to process improvement initiatives.
Experience
Work history, roles, and key accomplishments
US Rater
Language Rater Multilingual Solution Inc
Jan 2018 - Dec 2022 (4 years 11 months)
Evaluated online ads, search results, and web content against guidelines, maintaining high accuracy and productivity while meeting strict deadlines and contributing to process improvements.
Customer Service Representative
DEF Customer Service Company
Jan 2016 - Dec 2018 (2 years 11 months)
Handled customer inquiries, resolved issues promptly, maintained accurate records, and collaborated with team members to exceed service-level and customer satisfaction metrics.
Volunteer Coordinator
GHI Non-Profit Organization
Jan 2015 - Dec 2017 (2 years 11 months)
Assisted with fundraising and event planning, engaged donors and community members, and coordinated a volunteer team for a community cleanup project.
Education
Degrees, certifications, and relevant coursework
Oregon State University
Bachelor of Arts, English
2001 - 2001
Completed a Bachelor of Arts in English at Oregon State University in 2001.
Availability
Location
Authorized to work in
Job categories
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