Nambula Emma Eleazar
@uncoemma
Detail-oriented professional with fintech testing, data handling, strong communication, and experience in Web3, forex trading, and banking systems.
What I'm looking for
I’m a detail-oriented AI Data Annotation and Operations professional, supporting machine learning workflows through data labeling, content evaluation, classification, and quality assurance. I review datasets for accuracy, consistency, and guideline compliance while keeping fast, efficient remote workflows.
In my contract role as a “UI testing (TransFi Product) Tester for Web3 Payment Systems,” I assessed performance, dependability, and user experience across Payin and Payout processes. I compared transaction speed, costs, and success rates, used MetaMask and Binance Wallet to mimic real deposits/withdrawals, tested MTN Mobile Money, Airtel Money, and local bank transfers, and clearly documented errors, delays, and irregularities.
As a Remotasks — Data Annotator / AI Training Contributor (March 2019 – date), I annotate and evaluate text, image, and content datasets to support AI and machine learning model development. I perform classification, categorization, and content quality assessment, and I review annotated datasets for consistency, accuracy, and bias reduction to improve reliability.
I also bring customer operations and IT support strengths from roles including EasyOwn LTD (Customer Care Agent) and STEID Investments (IT Support Intern). I maintain accurate customer records, coordinate operational workflows, handle user issues with clear communication, and support troubleshooting—so teams get dependable outputs, responsive support, and well-organized digital records.
Experience
Work history, roles, and key accomplishments
Performed project-based UI and integration testing for Web3 payment systems, assessing performance, dependability, and user experience for pay-in and pay-out flows across fintech and crypto exchanges. Benchmarked transaction speed, costs, and success rates using MetaMask and Binance Wallet, and local bank transfers, documented errors, delays, and irregularities with organized test-case reporting.
Data Annotator / Contributor
Remotasks
Mar 2019 - Present (7 years 3 months)
Annotated and evaluated text, image, and content datasets to support AI and machine learning model development. Performed classification, quality assessments, consistency checks, and bias-reduction reviews to improve dataset reliability.
Customer Care Agent
EasyOwn Ltd
Sep 2023 - Mar 2025 (1 year 6 months)
Handled customer inquiries and resolved routine issues while maintaining professional communication. Updated confidential customer records and coordinated with sales, recovery, and field teams to support operational workflows.
Office Assistant
Bushikori Child Development Centre
Feb 2022 - Jul 2023 (1 year 5 months)
Supported daily office operations including document management and communication workflows. Maintained confidential beneficiary and child-protection records, managed office data in Microsoft Word and Excel, and coordinated scheduling, reporting, and logistics for outreach activities.
IT Support Intern
STEID Investments
Jan 2021 - Mar 2021 (2 months)
Provided IT support to troubleshoot hardware, software, and connectivity issues and assisted with system installations and updates. Supported help desk operations, managed user accounts, and contributed to basic cybersecurity maintenance and digital file organization.
By labelling, categorising, and assessing datasets and guaranteeing correctness, consistency, and quality through content review, feedback, and organised remote task execution, Data Annotator supports AI training.
Education
Degrees, certifications, and relevant coursework
Kampala International University
Diploma in Information Technology, Information Technology
2018 - 2021
Completed a Diploma in Information Technology at Kampala International University from 2018 to 2021 (May).
Christian College Nkumba
Advanced Certificate of Education (UACE), Secondary Education
2016 - 2017
Completed Advanced Certificate of Education (UACE) at Christian College Nkumba from 2016 to 2017.
Nabumali High School
Certificate of Education (UCE), Secondary Education
2012 - 2015
Completed Uganda Certificate of Education (UCE) at Nabumali High School from 2012 to 2015.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Salary expectations
Social media
Job categories
Skills
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