Looking for a job

Ummi Shuaibu

@ummishuaibu

Message

I convert customer conversations into qualified appointments across UK insurance and US roofing campaigns.

Egypt

Message

What I'm looking for

I'm seeking a part-time customer service or sales role where I can use appointment setting, customer engagement, and persuasive communication while further developing my professional and communication skills.

I've supported UK insurance and US roofing call center campaigns, turning outbound and inbound conversations into qualified appointments.

On the US Central Tax and roofing campaign, I contacted business owners about free roofing inspections and secured appointments within my first three days. I use clear, persuasive communication to handle objections, build trust, and convert interested prospects.

I'm a third-year MBBS student at Cairo University seeking a part-time customer service or sales role where I can further develop my communication and professional skills.

Experience

Work history, roles, and key accomplishments

Outsourcing Call Center Agent

UK Account – Insurance

Handled outbound and inbound calls for UK-based insurance services, engaging potential clients and explaining benefits. Successfully booked multiple appointments with qualified leads.

Sales Appointment Setting Customer Engagement Active Listening Objection Handling