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Umer AkbarUA
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Umer Akbar

@umerakbar1

Experienced Travel Consultant specializing in tailored UK corporate itineraries, flights, hotels, visas, and GDS reservations.

Pakistan
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What I'm looking for

I want a travel role where I can use my 6 years of travel consulting and GDS knowledge to build tailored itineraries and handle flights, hotels, and visas for international clients—delivering exceptional customer service and consistent customer satisfaction.

I’m an experienced Travel Consultant with 6 years of expertise crafting tailored travel itineraries that match diverse client needs. I’m proficient in booking flights and accommodations, and I bring strong customer service, communication, and client-dealing skills to every trip plan.

In my most recent role, I provided extraordinary services to corporate clients in the UK market. We specialized in hotel booking, flights, and visa support—ensuring smooth coordination from inquiry to confirmations.

Earlier, I supported UK-bound clients with flight inquiries and learned how to structure sales and follow-up effectively. I’ve also worked on contract travel consulting where I developed hands-on knowledge of Sabre and Galileo GDS, including making reservations and handling cancellation policies, along with customizing tours and honeymoon packages.

Before fully focusing on travel, I built a strong technical foundation in IT equipment, intercom services, and troubleshooting in hotel and support environments. That background supports my computer proficiency and end-to-end approach to document handling, data management, and service quality for customer satisfaction.

Experience

Work history, roles, and key accomplishments

TL

Travel Consultant

Times Travel UK Ltd

Dec 2018 - May 2019 (5 months)

Worked on a 6-month contract as a sales consultant/sales coordinator and learned Sabre and Galileo GDS for making reservations and cancellations. Supported customized tours and honeymoon package selling for UK clients.

Education

Degrees, certifications, and relevant coursework

KU

KIST University

Diploma in Information Technology, Information Technology

Completed a Diploma in IT at KIST University.

KU

KIST University

Bachelor of Science in Computer Science, Computer Science

Grade: CGPA: 3.5/4

Completed BS Computer Science (BSCS) at KIST University, achieving a CGPA of 3.5/4.

TS

The Green Higher Secondary School

Intermediate/A-Level (ICS), Computer Science

Grade: Percentage: 63%

Completed Intermediate/A-Level (ICS) with Computer Science; achieved 63%.

PS

Public School

Matriculation/O-Level, Computer Science

Grade: Percentage: 59%

Completed O-Level/Matriculation with Computer Science, Chemistry, and Physics; achieved 59%.

Tech stack

Software and tools used professionally

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