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Ujjawal Gupta

@ujjawalgupta

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Platform and backend engineer improving reliability, observability, and distributed systems on AWS.

United States

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What I'm looking for

I’m looking for a role where I can build and harden cloud-native backend platforms—improving reliability, observability, and performance. I want to own distributed systems, automate operations, and use data-driven debugging to ship confidently.

I’m a Software Engineer with 4+ years of experience building backend systems, distributed services, and cloud-native platforms. I focus on reliability engineering—using automation, monitoring, and AI-assisted debugging to keep production systems stable.

As a Platform Engineer at Propel2Excel, I improved reliability for a full-stack gamification platform serving 15,000+ users. I audit production defects, diagnose root causes across backend APIs, PostgreSQL services, and Discord bot integrations, and I redesign workflows for submissions, rewards, leaderboards, and milestone tracking across multi-platforms.

Earlier, I delivered backend systems for a customer engagement SaaS platform across 12+ agile sprints. I analyzed SQL-based product funnel metrics, reduced early-stage churn by 30%, defined production success metrics and validation checkpoints, and executed 100+ functional and integration test cases to strengthen release validation and reduce regression risk—leveraging Claude AI to accelerate root-cause analysis.

My foundation spans distributed observability and cloud migrations, including building Pulse with Scala and Akka and modernizing Experian’s credit analytics platform on AWS using Kafka and Aurora. I bring a strong learning mindset from graduate work at UMass Amherst, leadership in engineering management community roles, and multiple certifications aligned with data engineering and cloud architecture.

Experience

Work history, roles, and key accomplishments

Current

Platform Engineer

Current

Propel2Excel

Sep 2025 - Present (8 months)

Improved reliability of a full-stack gamification platform serving 15,000+ users by auditing production defects and diagnosing root causes across backend APIs, PostgreSQL, and Discord bot integrations. Redesigned submission/rewards/leaderboard workflows, executed 100+ integration and functional tests, and used Claude AI to accelerate debugging and documentation.

Debugging REST APIs PostgreSQL Distributed Systems Observability Integration Testing Root Cause Analysis Claude

Backend Systems Engineer

ProsperOn

Feb 2025 - May 2025 (3 months)

Delivered backend features for a customer engagement SaaS across 12+ agile sprints by translating product requirements into scalable backend services. Analyzed SQL-based funnel metrics, reducing early-stage churn by 30%, and defined production success metrics and validation checkpoints.

Backend Services SQL Funnel Analytics Customer Success Metrics Product Validation Agile Delivery

AI Solutions Engineer Intern

Futurism Technologies

Jun 2024 - Aug 2024 (2 months)

Built data analysis workflows in Python using MongoDB to process healthcare and insurance datasets for predictive analytics and AI-driven automation. Translated stakeholder requirements into technical specifications and validation logic, reducing requirement ambiguity by 20%, and evaluated model outputs and dataset integrity to validate AI proof-of-concepts.

Python MongoDB Predictive Analytics Data Validation AI model evaluation AI Automation Specifications Workflow Development

Data Platforms Engineer

Tavant Technologies

Dec 2020 - Aug 2023 (2 years 8 months)

Developed Pulse, a distributed observability platform using Scala and Akka to monitor large-scale data pipelines across multi-node systems, reducing downtime risk by 60%. Modernized Experian’s credit analytics platform by migrating legacy systems to AWS with Kafka and Aurora—improving processing speed by 40% and reducing infrastructure costs by $2M annually.

Telegram Bot API Scala Akka Observability AWS Apache Kafka Aurora Data Migration Telegram Bot APIs

Associate Software Engineer

MongoDB Inc.

Apr 2020 - Oct 2020 (6 months)

Worked with enterprise clients running production workloads on MongoDB Atlas to design schemas and resolve performance bottlenecks, reducing infrastructure costs by up to 30%. Led database migrations, architecture reviews, and technical workshops supporting MongoDB Atlas adoption, and created proof-of-concept apps and performance benchmarks.

MongoDB Atlas Schema Design Performance Tuning Data Migration Architecture Reviews Proof of Concept Benchmarking

Education

Degrees, certifications, and relevant coursework

University of Massachusetts Amherst

Master of Science in Engineering Management, Engineering Management

2023 - 2025

Grade: 3.9

Activities and societies: Graduate Certificates: Engineering Project Management & Leadership; Decision Analysis.

Earned a Master of Science in Engineering Management at the University of Massachusetts Amherst. Completed graduate certificates in Engineering Project Management & Leadership and Decision Analysis.

University of Petroleum and Energy Studies

Bachelor of Technology in Computer Science Engineering, Computer Science Engineering

2016 - 2020

Earned a Bachelor of Technology in Computer Science Engineering from the University of Petroleum and Energy Studies. Completed the program from 2016 to 2020.