Ufuoma Agbude

I am a detail-oriented and highly organized Data Entry and Customer Support professional with over 2–3 years of experience managing data accurately and providing excellent customer service. I handle customer inquiries, maintain databases, resolve complaints efficiently, and help ensure high customer satisfaction.

In my Data Entry Officer role at GL Services, I improved data accuracy rate by 20% through thorough verification processes and reduced record retrieval time by reorganizing filing systems. In customer support at D&G Retail Solutions, I maintained a 95% customer satisfaction rating and was recognized as “Employee of the Month” for outstanding customer service, using CRM software to keep detailed interaction records.