Tulsi Dobhal
@tulsidobhal
Seasoned financial analyst specializing in accounts payable and project management.
United StatesWhat I'm looking for
I am a seasoned professional with over 11 years of experience in accounts payable and receivable, financial analysis, and project management. My career has been marked by a commitment to excellence in service delivery and a proven ability to lead teams towards achieving business targets. I have honed my skills in managing operations, ensuring quality standards, and fostering strong client relationships.
Throughout my career, I have received numerous accolades, including the Star of the Month and Best Employee awards, reflecting my dedication and performance. Currently, I work with Cognizant Technology Solutions, where I manage exceptions in accounts payable and oversee critical payment cycles. My previous roles have equipped me with a diverse skill set, enabling me to effectively handle high-stakes financial portfolios and drive process improvements.
Experience
Work history, roles, and key accomplishments
Sr. Programmer (F&A Accounts Payable)
Cognizant Technology Solutions
May 2024 - Present (1 year 2 months)
Currently working as a Senior Programmer in Accounts Payable, managing exceptions, pay cycles for ACH and checks, and handling urgent payments. Responsible for resolving discrepancies and coordinating with business representatives.
Financial Analyst
WNS Global Services Pvt Ltd
Aug 2011 - Dec 2014 (3 years 4 months)
Worked as a Financial Analyst, managing B2B collections, chargebacks, and reconciliations for a high-dollar portfolio. Ensured timely follow-ups, resolved disputes, and prepared various MIS reports.
Customer Care Executive
EXL Service.com (I) Pvt Ltd
Jun 2006 - Aug 2011 (5 years 2 months)
Served as a Customer Care Executive, involved in investigation, analysis, and workflow execution using SAP and MS Office for a utility sector BPO service. Managed collections processes, migrated projects, and led a team of 15 people.
Team Leader – Call Center Operations
A & M Communication Pvt Ltd (Just Dial Services)
Oct 2004 - Jun 2006 (1 year 8 months)
Led a team of 25 outbound associates in a call center, focusing on maintaining efficiency and meeting KPIs. Responsible for team huddles, conflict resolution, reporting, call auditing, and handling escalations.
Education
Degrees, certifications, and relevant coursework
Karnataka University Dharwad
Bachelor of Commerce, Commerce
Grade: First class with distinction
Completed a Bachelor of Commerce degree with First Class Distinction. Gained a strong foundation in business and financial principles.
Kendriya Vidyalaya Belgaum
12th Standard, General Studies
Completed 12th Standard education. Developed foundational academic skills.
Availability
Location
United StatesAuthorized to work in
Job categories
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