Troy Vo
@troyvo
Experienced AI/ML engineer specializing in scalable solutions.
What I'm looking for
I am a dedicated Staff AI/ML Engineer with a strong background in designing and deploying AI-powered solutions that enhance operational efficiency. At GEICO, I led the development of scalable API services for customer support, significantly reducing project deployment times by 70-80%. My expertise in fine-tuning open-source LLMs and creating custom data ingestion pipelines has driven substantial cost savings and improved performance across various enterprise AI initiatives.
Previously, as a Data Scientist at Nativo Inc., I spearheaded platform and creative optimizations that maximized revenue for our native ad platform, contributing over $100 million annually. My leadership in predictive modeling and algorithm development has consistently delivered results, and I take pride in mentoring junior analysts and fostering a collaborative environment. My passion for leveraging cutting-edge technology to drive business success is evident in my work, and I continuously seek to innovate and improve processes.
Experience
Work history, roles, and key accomplishments
Staff AI/ML Engineer (AI Platform)
GEICO
Sep 2022 - Present (2 years 10 months)
Designed and deployed scalable AI-powered API services for customer support, integrating deeply with proprietary systems and backend services to streamline operations. Architected and drove the Agent Builder Service (ABS) platform to accelerate AI adoption, reducing AI project development to deployment time by 70 – 80%.
Data Scientist (Engineering)
Nativo Inc.
Jul 2019 - Present (6 years)
Led development for Platform Optimization, utilizing predictive modeling and algorithms to maximize revenue and performance for thousands of budgets across our native ad platform. Managed and updated data sets to ensure algorithms are up to date and worked closely with the CTO and other Key Stakeholders to improve efficiencies.
Data Scientist (Data Science)
Blackwood Seven
Jun 2017 - Present (8 years 1 month)
Led various projects to achieve significant improvements for client’s key performing indicators, optimizing ROI for every dollar the client spends. Developed and maintained a multi-layer, complex Bayesian Hierarchy model for 23andme’s Mixed Marketing Model (MMM).
Junior Data Scientist (Business Operation)
G8 Capital, Inc.
Jan 2014 - Present (11 years 6 months)
Worked on various projects with two main subsidies of G8 Capital: Fizber, Inc. and Money360, Inc. Created models to predict churn rate of Real Estate Agent’s subscription and to filter out fraud listings on the site.
Education
Degrees, certifications, and relevant coursework
University of California, Los Angeles
Bachelor of Science, Applied Mathematics
2009 - 2013
Completed a Bachelor of Science in Applied Mathematics. Gained a strong foundation in mathematical principles and their applications.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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