Trina Forestier
@trinaforestier
Animal behaviorist and customer-focused service lead with conservation and research experience.
What I'm looking for
I am an animal behavior graduate with hands-on animal care, conservation fieldwork, and research experience, including a university research symposium presentation on anthropogenic noise effects on Acheta domesticus and a study abroad internship in Morocco. I combine strong customer-service leadership from my role as Passenger Service Lead Agent at Boston Logan with practical animal husbandry skills gained at Pet Supplies Plus.
I have led teams in fast-paced environments, mentored students on global programs, chaired campus-wide initiatives, and supported event operations across Boston. I seek to apply my behavioral science background, field research experience, and operational leadership to roles that value animal welfare, conservation, education, or customer-focused program management.
Experience
Work history, roles, and key accomplishments
Passenger Service Lead Agent
Boston Logan International Airport
Jul 2024 - Present (1 year 2 months)
Lead a team of passenger service agents handling check-in, boarding, baggage, and escalated customer issues to ensure safe, compliant, and efficient airport operations for domestic and international travelers.
Event Staff
Event Temps
Jun 2024 - Aug 2025 (1 year 2 months)
Supported event setup, service, and cleanup across Boston-area events, following client and kitchen team instructions to deliver professional guest experiences.
Barista & Cashier
Parkhurst Dining
Jan 2023 - May 2023 (4 months)
Prepared beverages and served food in a high-volume dining setting while maintaining hygiene standards and delivering excellent customer service.
Global Peer Advisor
University of New England
Jan 2023 - May 2023 (4 months)
Mentored students interested in global programs, facilitated informational sessions and cultural events, and promoted study abroad participation.
Community Assistant
University of New England
Sep 2019 - Jun 2022 (2 years 9 months)
Provided after-hours residential support, resolved student conflicts, and planned campus events to increase engagement and ensure a welcoming, safe living environment.
Animal Caretaker & Sales Associate
Pet Supplies Plus
Jun 2021 - Jan 2022 (7 months)
Cared for small animals, rodents, reptiles, and fish while advising customers on behavior and nutrition to match pets with appropriate products and adoptions.
Education
Degrees, certifications, and relevant coursework
University of New England
Bachelor of Science, Animal Behavior
Activities and societies: Dirigo Leadership Conference; UNE Annual Leadership Conference; Campus Research Participant; Chair of Relay for Life; Global conservation and study abroad experiences in Panama and Morocco; research symposium presentation on anthropogenic noise effects.
Completed a Bachelor of Science in Animal Behavior with coursework in animal cognition, comparative behavior, mammalogy, physiology, and research methods; engaged in leadership and global conservation experiences.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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