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@trendaiuser

I build production RAG and multi-agent systems that automate regulated workflows and improve operational outcomes.

Brazil
Message

What I'm looking for

I'm looking to embed with clients and teams to take AI systems from discovery through secure production deployment, especially in regulated environments where RAG, multi-agent workflows, and automation can deliver measurable operational outcomes.

I've delivered 300+ production AI systems and automation workflows for 80+ companies across eight countries through Trend AI Consultancy. My work includes production RAG platforms, multi-agent architectures, and enterprise automation serving 500+ daily users.

As lead AI engineer for a UK regulatory compliance firm, I built a RAG-powered helpdesk that reduced ticket resolution time by 60%. I also delivered label compliance automation with 96% accuracy, saving 90+ manual review hours each week.

At MedHelp.tech, I co-founded and architected a clinical AI co-pilot now piloting in a Brazilian hospital for 500+ medical professionals. I designed its multi-agent clinical documentation workflow, LGPD-compliant data architecture, and WhatsApp and web experiences.

I bring AI engineering experience alongside more than 15 years in operations and financial leadership, including international mining operations in Zambia. I translate ambiguous business requirements into scalable, secure systems across healthcare, compliance, manufacturing, and customer operations.

Experience

Work history, roles, and key accomplishments

UF
Current

Lead AI Engineer

UK Regulatory Compliance Firm

Nov 2025 - Present (10 months)

Embedded as forward-deployed lead AI engineer, owning discovery-to-production delivery of intelligent systems for helpdesk automation, knowledge base migration, and label compliance verification using RAG and LLM technologies. Designed and deployed a RAG-powered AI helpdesk with Jira integration, reducing ticket resolution time by 60% and saving 90+ manual review hours weekly.

Education

Degrees, certifications, and relevant coursework

Federal University of Juiz de Fora logoFF

Federal University of Juiz de Fora

Master of Business Administration, Finance

MBA in Finance from the Federal University of Juiz de Fora, completed in 2004.

FS

Faculdade Machado Sobrinho

Bachelor of Business Administration, Business Administration

Bachelor of Business Administration from Faculdade Machado Sobrinho, completed in 2003.

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