Travis Lye

Partnered with Pulsifi to build an assessment-led capability framework and created a dashboard linking assessment findings with development actions and 30/60/90-day plans.

Led a company-wide training needs analysis and a three-person team, translating business priorities into an annual roadmap and budget governance. Redesigned leadership development around observable behaviours, improving learning efficacy by 40%.

Co-designed GROW career pathways with trial-job projects, coaching, mentoring, and AI-enabled learning. Led manager enablement and communications across six major rollouts, achieving 97% organisation-wide change awareness.

Rebuilt frontline onboarding as a 90-day ramp-up with capability milestones and manager coaching checkpoints, reducing onboarding time by 50%. Developed 150+ frontline employees and supported 50+ managerial hires.

Led a three-person training team and planned 200+ workshops across retail service, product capability, leadership, and digital adoption. Selected as one of 40 Apple Partner Trainers nationwide and trained 50+ educators in classroom technology adoption.

Conducted assessments and translated findings into practical intervention and development plans for adults, children with autism or dyslexia, and families. Used neurofeedback under SBCIA-certified protocols as an adjunct tool.

Bachelor of Social Science (Honours) in Psychology from Universiti Tunku Abdul Rahman, completed in 2016.

Certified Trainer certification from HRD Corp.

Apple Partner Trainer certification from Apple.

Microsoft Innovative Educator Trainer certification from Microsoft.

NLP Practitioner certification from the Society of NLP.

ESaC and ETaC certifications from Paul Ekman International.