Toyosi Showemimo
@toyosishowemimo
SC-cleared User Researcher with expertise in user-centered design.
What I'm looking for
I am a SC-cleared User Researcher with extensive experience in conducting user research, usability testing, and visual design for mobile and web applications across various sectors. My expertise lies in leveraging both qualitative and quantitative research methods to inform product innovation and enhance user experiences. I have a proven track record of planning and managing complex research activities while adhering to GDS standards and agile methodologies.
Throughout my career, I have collaborated with cross-functional teams to deliver user-centered solutions that improve satisfaction and engagement. I excel in communicating insights effectively to stakeholders, driving informed decision-making, and fostering a culture of continuous improvement. My commitment to user needs and preferences has consistently guided product decision-making, ensuring that user research is integrated into every stage of the development process.
Experience
Work history, roles, and key accomplishments
User Researcher
Bank of England
Feb 2025 - Present (5 months)
Collaborated with Business Analysts and Solution Architects to align User Research efforts with delivery strategy and technical deliverables. Conducted desk research and reviewed discovery reports to inform Alpha planning, identifying risks and research gaps.
Lead User Researcher
Ministry of Defence
Oct 2023 - Present (1 year 9 months)
Led user research across all phases (Discovery, Alpha, Beta, Live), ensuring alignment with GDS standards and delivering actionable insights. Provided guidance to research team members and organised design workshops to foster creative problem-solving.
User Researcher
Ministry of Justice
Jun 2023 - Present (2 years 1 month)
Developed and executed research strategies for app projects, managing researchers and aligning tasks with project objectives. Conducted user interviews, usability testing, and surveys to gather actionable insights for app design and functionality.
Senior User Researcher
NHS
Mar 2023 - Present (2 years 4 months)
Led research efforts across multiple teams, aligning research goals with the product roadmap and managing participant recruitment. Collaborated with cross-functional Agile teams to integrate user research into every stage of the development process.
Senior User Researcher
DEFRA
Dec 2021 - Present (3 years 7 months)
Conducted research workshops and engaged stakeholders to guide improvements to the flood planning service app, recruiting participants and developing usability test plans. Prepared for GDS Assessments and collaborated with designers to implement improvements in the live service.
User Researcher
Department of Health and Social Care
Sep 2021 - Present (3 years 10 months)
Supported a multi-disciplinary team using Agile methodology to design and deliver user-centric services. Managed the entire research process, from user recruitment to data analysis, report writing, and team playback.
User Researcher
Social Security Scotland
May 2021 - Present (4 years 2 months)
Planned and conducted in-house research to test new service ideas and concept development, ensuring alignment with user needs. Managed usability and accessibility testing processes, from participant recruitment to presenting findings to stakeholders.
User Researcher
Department for Education
Aug 2019 - Present (5 years 11 months)
Conducted research using various methods such as interviews, workshops, surveys, usability testing, and ethnographic studies to gather user insights. Prepared user research artifacts for Discovery, Alpha, and Beta GDS assessments, ensuring compliance with government standards.
User Researcher
Companies House
May 2017 - Present (8 years 2 months)
Planned, executed, and advised on user research to inform service direction, prototype development, and product strategy. Conducted field and lab-based user research aligned with business and project needs, utilising best practices in research methods and tools.
Education
Degrees, certifications, and relevant coursework
University of Hertfordshire
B.A. in Sociology, Sociology
Activities and societies: Training: ISEB, Prince 2
Studied sociology at the University of Hertfordshire. Gained hands-on training in designing, distributing, and analyzing surveys for research and business applications. Developed skills in questionnaire construction, sampling methods, and statistical analysis techniques.
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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