Toyosi Showemimo - User Researcher - Bank of England | Himalayas
Toyosi ShowemimoTS
Open to opportunities

Toyosi Showemimo

@toyosishowemimo

SC-cleared User Researcher with expertise in user-centered design.

Zimbabwe
Message

What I'm looking for

I am looking for a role that values user-centered design and offers opportunities for growth.

I am a SC-cleared User Researcher with extensive experience in conducting user research, usability testing, and visual design for mobile and web applications across various sectors. My expertise lies in leveraging both qualitative and quantitative research methods to inform product innovation and enhance user experiences. I have a proven track record of planning and managing complex research activities while adhering to GDS standards and agile methodologies.

Throughout my career, I have collaborated with cross-functional teams to deliver user-centered solutions that improve satisfaction and engagement. I excel in communicating insights effectively to stakeholders, driving informed decision-making, and fostering a culture of continuous improvement. My commitment to user needs and preferences has consistently guided product decision-making, ensuring that user research is integrated into every stage of the development process.

Experience

Work history, roles, and key accomplishments

BE

User Researcher

Bank of England

Feb 2025 - Present (5 months)

Collaborated with Business Analysts and Solution Architects to align User Research efforts with delivery strategy and technical deliverables. Conducted desk research and reviewed discovery reports to inform Alpha planning, identifying risks and research gaps.

MD

Lead User Researcher

Ministry of Defence

Oct 2023 - Present (1 year 9 months)

Led user research across all phases (Discovery, Alpha, Beta, Live), ensuring alignment with GDS standards and delivering actionable insights. Provided guidance to research team members and organised design workshops to foster creative problem-solving.

MJ

User Researcher

Ministry of Justice

Jun 2023 - Present (2 years 1 month)

Developed and executed research strategies for app projects, managing researchers and aligning tasks with project objectives. Conducted user interviews, usability testing, and surveys to gather actionable insights for app design and functionality.

NH

Senior User Researcher

NHS

Mar 2023 - Present (2 years 4 months)

Led research efforts across multiple teams, aligning research goals with the product roadmap and managing participant recruitment. Collaborated with cross-functional Agile teams to integrate user research into every stage of the development process.

DC

User Researcher

Department of Health and Social Care

Sep 2021 - Present (3 years 10 months)

Supported a multi-disciplinary team using Agile methodology to design and deliver user-centric services. Managed the entire research process, from user recruitment to data analysis, report writing, and team playback.

SS

User Researcher

Social Security Scotland

May 2021 - Present (4 years 2 months)

Planned and conducted in-house research to test new service ideas and concept development, ensuring alignment with user needs. Managed usability and accessibility testing processes, from participant recruitment to presenting findings to stakeholders.

DE

User Researcher

Department for Education

Aug 2019 - Present (5 years 11 months)

Conducted research using various methods such as interviews, workshops, surveys, usability testing, and ethnographic studies to gather user insights. Prepared user research artifacts for Discovery, Alpha, and Beta GDS assessments, ensuring compliance with government standards.

CH

User Researcher

Companies House

May 2017 - Present (8 years 2 months)

Planned, executed, and advised on user research to inform service direction, prototype development, and product strategy. Conducted field and lab-based user research aligned with business and project needs, utilising best practices in research methods and tools.

Education

Degrees, certifications, and relevant coursework

University of Hertfordshire logoUH

University of Hertfordshire

B.A. in Sociology, Sociology

Activities and societies: Training: ISEB, Prince 2

Studied sociology at the University of Hertfordshire. Gained hands-on training in designing, distributing, and analyzing surveys for research and business applications. Developed skills in questionnaire construction, sampling methods, and statistical analysis techniques.

Tech stack

Software and tools used professionally

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