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Toritseju Tibeh-Cutwright

@toritsejutibeh-cutwr

Senior project and product leader driving customer-centered digital products and measurable business outcomes.

United States
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What I'm looking for

I’m looking to lead customer-centered product strategy and delivery for enterprise teams—partnering with engineering and design to build scalable platforms, align stakeholders, and use metrics to drive measurable business outcomes.

I’m a strategic, collaborative product leader with 10+ years of experience owning product strategy, roadmap execution, and delivery of enterprise-scale digital solutions. I translate complex business needs into customer-centered products using human-centered design, Agile product practices, and data-driven decision-making.

At American Airlines, I led enterprise customer experience initiatives—aligning roadmaps and delivery with business objectives, operational priorities, and customer needs. I strengthened product discovery and execution as a Product Coach for IT Agile & DevOps, and earlier owned the end-to-end lifecycle for a workforce absence reporting platform, delivering ahead of schedule with 95% adoption at beta launch. I’m known for stakeholder alignment, empowering cross-functional teams, and using product metrics to continuously improve time-to-value and outcomes.

Experience

Work history, roles, and key accomplishments

American Airlines logoAA

Senior Project Manager

Jan 2012 - Jan 2025 (13 years)

Owned product strategy and delivery for enterprise customer experience initiatives by aligning product outcomes with business objectives, operational priorities, and customer needs. Led backlog refinement and user story prioritization using Agile metrics, and communicated product vision and progress to technical and non-technical stakeholders.

American Airlines logoAA

Product Owner, Workforce Apps

Jan 2017 - Jan 2022 (5 years)

Owned the end-to-end product lifecycle for MyTime, a workforce absence reporting platform, defining product vision, roadmap, and MVP scope and delivering ahead of schedule. Achieved 95% adoption at the beta launch location by collaborating across engineering, UX, and operations, and using Rally to manage user stories, acceptance criteria, and prioritized backlogs.

Education

Degrees, certifications, and relevant coursework

Florida State University logoFU

Florida State University

Bachelor of Science, Industrial Engineering

Earned a Bachelor of Science in Industrial Engineering (BSIE) from Florida State University.

Tech stack

Software and tools used professionally

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