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Toren User

@torenuser

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Experienced software engineer with a focus on chatbot development.

United States

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What I'm looking for

I'm looking for a role that fosters innovation and collaboration, where I can contribute to impactful projects and continue to grow my skills.

I'm a software engineer with over 10 years of experience in software development, system architecture, and cross-functional collaboration. My expertise lies in translating complex technical concepts into actionable business requirements, enhancing customer support experiences, and refining system documentation. I thrive in environments where I can leverage my skills in chatbot and automation development to optimize workflows for both business and customer-facing applications.

Currently, I serve as the Founder and Software Engineer at Toxade, where I architected the backend for an event aggregation app, focusing on performance, usability, and SEO. Previously, I worked at Wickr Inc., where I led the development of chatbots using Node.js, significantly enhancing the app's capabilities based on user feedback. My journey also includes valuable experience at Persistent Systems, where I developed QA test systems and automated reporting tools, contributing to the efficiency of RF hardware manufacturing.

Experience

Work history, roles, and key accomplishments

Current

Founder & Software Engineer

Current

Toxade

Jun 2023 - Present (2 years)

Architected the backend for a Charlotte-based event aggregation app using modern web frameworks and APIs, prioritizing performance, usability, and SEO. Led technical strategy, database design, and CI/CD implementation across multiple internal projects.

API Development SEO Technical Strategy Database Design CI CD

Software Engineer

Wickr Inc. (An AWS Company)

Sep 2019 - May 2023 (3 years 8 months)

Spearheaded chatbot development in Node.js to extend the capabilities of the base chat app using the Wickr API. Enhanced chatbot flow and features through iterative improvements based on customer feedback.

Chatbot Development Node Wickr API Iterative Development

Software Engineer

Persistent Systems, LLC

Jun 2016 - Apr 2019 (2 years 10 months)

Developed QA test systems integrated with RF hardware manufacturing. Authored documentation and automated reporting tools.

Test Systems Documentation

Education

Degrees, certifications, and relevant coursework

Binghamton University, State University of New York

Bachelor of Science, Computer Science

Grade: 3.65/4.00

Activities and societies: Dickinson Leadership Certificate

Completed a Bachelor of Science in Computer Science at Binghamton University, State University of New York, within the Watson School of Engineering. Achieved a Major GPA of 3.65/4.00 and was recognized on the Dean's List. Additionally, completed the Dickinson Leadership Certificate, a 10-week leadership program.