Terry Chen

• Created a meeting bot, seamlessly integrating with Zoom SDK and Google Meet for scheduled sales calls via Google Calendar API. Adeptly captured video and audio streaming data used for the ML data training program.
• Developed an AI chatbot on the Slack platform to provide instant and contextual responses to product questions, eliminating the necessity of a dedicated on-call human workforce.

• Led the engineering team to build multiple B2B SaaS platforms from scratch, managing devices at a large scale for ISP customers worldwide.
• Introduced Channel AI to the platform, which recommends clean channels and accomplishes auto selections based on radio frequency and geographic training data.
• Collaborated with database provider companies internationally to obtain device certifications.

• Implemented the company's initial embedded device, enabling customers to independently diagnose devices within their network from a remote location without any technical expertise.
• Architected a cloud-based proxy platform that provided spectrum availability by querying 20+ countrywide TVWS databases and assigning channels to each device, dynamically improving spectrum efficiency.