Tomas Tlapale

Designed and implemented scalable, hexagonal-architecture APIs and integrated them with legacy systems and databases, improving interoperability and maintaining data consistency across distributed services.

Delivered enterprise financial solutions with Oracle Revenue Management and Billing, developed batch processes and automation scripts, and performed RCA to resolve production incidents and improve data accuracy.

Led technical support for internal business tools, proactively monitored backend jobs and REST services, conducted RCAs for recurrent failures, and coordinated fixes with global teams to improve reliability and performance.

Developed backend systems for healthcare applications using Java and Spring Boot, implemented unit and integration tests, and collaborated across the SDLC to ensure reliability and data consistency.

Led a PC refresh project including deployment and configuration of equipment, executed system migrations and preventive maintenance, and provided on-site support to minimize disruption and improve user satisfaction.

Designed and developed a custom ticket control system backend in Java, improving incident tracking and support response times while producing user documentation and performing basic AWS integration.

Led development of an educational Java application integrating Kinect sensors for interactive learning, managed architecture, testing, and deployments, and collaborated with CONACYT on research outcomes.