Tobi Olaniran
@tobiolaniran
Bank teller at United Bank for Africa processing daily transactions and maintaining accurate financial records.
NigeriaWhat I'm looking for
At United Bank for Africa (UBA), I process daily banking transactions, maintain financial records, and handle confidential customer information in line with established procedures.
I also support account opening, customer onboarding, and record verification. When I assist with transaction reconciliation, I identify discrepancies and escalate issues where necessary.
At FairMoney Microfinance Bank, I responded to customer enquiries, resolved complaints, and followed up on outstanding loan repayments. I also supported customer verification, onboarding, and Know Your Customer (KYC) checks.
Experience
Work history, roles, and key accomplishments
Process daily banking transactions accurately, maintain financial records, and handle confidential customer information. Manage customer enquiries, support account opening and onboarding, and assist with transaction reconciliation.
Customer Service Representative
FairMoney Microfinance Bank
Mar 2022 - Jun 2022 (3 months)
Supported daily customer service operations by responding to enquiries and resolving complaints. Assisted with loan recovery activities, maintained customer records, and supported KYC checks and onboarding processes.
Education
Degrees, certifications, and relevant coursework
Customer Service Management
Certification, Customer Service
2020 - 2020
Completed a certification in Customer Service Management in 2020.
The Polytechnic Ibadan
Higher National Diploma, Marketing
Completed a Higher National Diploma in Marketing.
Ajayi Crowther University
Bachelor of Science, Business Administration
Pursued a Bachelor of Science in Business Administration.
National Institute of Management (Chartered)
Certification, Management
2020 - 2020
Completed a certification from the National Institute of Management (Chartered) in 2020.
Tech stack
Software and tools used professionally
Availability
Location
NigeriaAuthorized to work in
Salary expectations
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