At Forward, I automated 21+ processes across departments and reduced monthly client reporting from 97 to 6 minutes per client on average across 10 clients.
I launched a chatbot report and an AI visibility analysis service, both built as automations from day one. I also moved 15+ automations to Forward's own server with Claude Code and handed them over to named team owners.
At Ocean EV Charging, I built Claude-powered agents for recurring content workflows, cutting release note production from 3 hours to 20 minutes. I also built segmented lifecycle nurture flows in HubSpot across 172 campaigns.
At Quiet Edge, I designed Make and Zapier workflows to streamline campaign setup and content production for a startup client. I measure processes before automating them and hand over each system so the team can run it independently.
