Open to opportunities

Princess Hiba

@hibaseraj

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Proficient full-stack web developer with a passion for innovative projects.

United States

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What I'm looking for

I am seeking a software engineering internship where I can apply my skills in a collaborative environment, contribute to innovative projects, and grow professionally.

I am a dedicated and proficient full-stack web developer with a strong foundation in programming languages such as C#, C++, Java, JavaScript, HTML, SQL, and CSS. My expertise extends to tools like MATLAB and Assembly Language, enabling me to design and develop scalable applications and user-centric platforms. I am particularly skilled in utilizing technologies like Node.js, Express.js, .NET MAUI, and Supabase to create engaging and functional web applications.

Throughout my academic journey at the University of Wisconsin Oshkosh, I have maintained a GPA of 3.547 while actively participating in various leadership roles, including serving as the President of the International Student Association. My experience in IT user support has honed my problem-solving skills, allowing me to address user-reported issues efficiently and enhance system performance. I am fluent in multiple languages, which enables me to communicate effectively in diverse environments.

Experience

Work history, roles, and key accomplishments

Current

IT User Support

Current

University of Wisconsin Oshkosh - Polk Library

Sep 2024 - Present (8 months)

Addressed over 90% of user-reported IT issues within the first 24 hours, minimizing system downtime. Configured and optimized 50+ devices monthly, maintaining 100% compliance with security protocols.

IT Support Configuration Security Protocols Optimization

Manager on Duty - MOD

Gruenhagen Conference Center

May 2023 - Present (2 years)

Directed building operations and maintenance, ensuring 100% compliance with safety protocols and reducing downtime by 15%. Responded to emergencies, resolving power outages, plumbing failures, and snow hazards within strict timelines.

Building Operations Maintenance

Titan Captain

University of Wisconsin Oshkosh

Mar 2023 - Present (2 years 2 months)

Mentored incoming students during orientation programs by leading conversations and activities that supported their transition to university life. Led small groups, promoted campus resources, and collaborated with university staff to deliver engaging orientation events.

Mentoring Event Planning Collaboration

Community Advisor

University of Wisconsin Oshkosh, Evans Hall

Aug 2022 - Present (2 years 9 months)

Ensured the safety and well-being of 60+ residents by performing scheduled security rounds twice per shift, promptly addressing and resolving safety concerns. Conducted nightly security checks to verify student identities and ensure compliance with campus policies.

Resident Safety Security Rounds

IT User Support

University of Wisconsin Oshkosh, Information Technology

Oct 2021 - Present (3 years 7 months)

Efficiently handled and resolved 100+ student and faculty inquiries per week through various communication channels. Managed multiple tasks concurrently, successfully addressing and documenting over 50 customer service issues daily within the Footprints system.

IT Support Customer Service Documentation Communication

Education

Degrees, certifications, and relevant coursework

University of Wisconsin Oshkosh

Bachelor of Science, Computer Science

Grade: 3.547

Activities and societies: Treasurer, Muslim Student Association; International Student Advocacy Senator at Oshkosh School Government; President, International Student Association; Member, Computer Science; Student Association Representative, Information Systems Club; Member, InterVarsity.

Pursuing a Bachelor of Science with a major in Computer Science and an anticipated minor in Business Economics. Expected to graduate in December 2025. Achieved a GPA of 3.547.