Tinotenda Mhizha
@tinotendamhizha
Flexible and experienced professional with excellent self-management skills.
What I'm looking for
I am a dedicated and adaptable professional with extensive experience in client communication and health information management. Over the past several years, I have honed my skills as a Chat Moderator at CN-Network, where I effectively assisted clients with their inquiries while ensuring compliance with chat rules. My ability to manage conflicts and negotiate beneficial agreements has been pivotal in maintaining a positive client experience.
Prior to my role at CN-Network, I served as a Health Information Assistant at Parirenyatwa Group of Hospitals. In this capacity, I was responsible for converting patient records into electronic data and liaising with hospital staff to ensure accurate handling of sensitive information. My educational background in Networking and IT has equipped me with the technical skills necessary to excel in various roles, including data entry and system reporting.
Experience
Work history, roles, and key accomplishments
Data Entry Clerk
Rob Computers
Jan 2024 - Jan 2025 (1 year)
Performed data entry tasks including typing documents, typesetting invoices, stickers, and pay slips. Ensured accuracy and timely completion of assignments.
Chat Moderator
CN-Network
Jan 2020 - Jan 2024 (4 years)
Responsible for moderating chat interactions with clients, ensuring adherence to chat rules, and addressing client inquiries effectively. Managed system reporting and logged issues related to website failures.
Health Information Assistant
Parirenyatwa Group of Hospitals
Jan 2014 - Jan 2020 (6 years)
Converted patient records into electronic data, managed patient bookings, and conducted surveys for the Ministry of Health. Liaised with hospital staff regarding patient records.
Education
Degrees, certifications, and relevant coursework
Macmaine School of Computing
Diploma, Networking and PC Maintenance
2007 - 2007
Multi-Commercial Training Center
Certificate, Information Technology
2003 - 2003
Availability
Location
Authorized to work in
Job categories
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