Open to opportunities

Tinotenda Manzunzu

@tinotendamanzunzu

Message

I build data-driven forecasting and reporting solutions that improve operational decisions.

Zimbabwe

Message

What I'm looking for

I'm looking for a data-focused role where I can turn operational data into forecasting, reporting, and decision-support solutions while continuing to grow in AI/ML, analytics, databases, and business intelligence.

I built a hotel occupancy and price optimization system that combines booking and weather data to forecast occupancy trends and support pricing decisions.

At Revival Technologies, I provide first- and second-level IT support while cleaning and validating operational data. My Excel reporting improved management visibility by 30%, data accuracy by 25%, and system monitoring contributed to a 15% reduction in average service response time.

At Manica Skyview Hotel, I supported hotel management, booking, and POS systems and built Power BI dashboards that reduced decision-making delays by 20%.

I've also administered DHIS2 at Mutare Provincial Hospital, improving data quality by 30% through data governance, confidentiality controls, and monthly analytical reporting. I'm continuing to build my AI/ML and quantitative skills through an MSc in Financial Engineering and Oracle Cloud Infrastructure AI Foundations certification.

Experience

Work history, roles, and key accomplishments

Current

IT Technician

Current

Revival Technologies

Jan 2025 - Present (1 year 7 months)

Provided first- and second-level technical support, diagnosing and resolving incidents to minimize downtime and improve service delivery flow by 20%. Cleaned and validated operational datasets, increasing data accuracy by 25%, and built Excel-based reports that improved management visibility by 30%.

IT Support Incident Management Data Cleaning Data Validation Excel System Monitoring Technical Documentation