Tinny Matsi

Serve as first point of contact for incidents, maintain and automate BI report schedules, author and execute test cases for BI reports, and coordinate CAB processes to ensure compliant change implementation.

Planned and executed functional, API and non-functional tests including load and performance testing, logged and communicated defects, and maintained test environments to support product delivery streams.

Authored testing best-practice documentation, created and executed test plans and cases (acceptance, regression, functional, stress), and validated big-data outputs to maintain agreed quality standards.

Supported BA and project teams by creating test packs, executing functional and UI tests, reporting deviations, and participating in project planning to deliver system enhancements.

Provided desktop support and helpdesk services including ticket logging, PC provisioning, printer/network troubleshooting, email configuration, and user account management in Active Directory.

Worked on Java-based web services and microservices using Spring and Maven, contributing to API design, CI/CD practices, and event-driven microservice implementation.

Bachelor of Science in Information Technology studies including cloud computing, cybersecurity, data science, machine learning and related topics (current enrollment).

Diploma in Information Technology covering database systems, networks, programming, web technologies, project management and related IT subjects.

Completed Grade 12 with subjects including English, Afrikaans, Physical Science, Mathematics, Life Orientation, Computer Applications Technology and Visual Arts.