Open to opportunities

tina ngigi

@tinangigi

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Global process optimization and quality systems leader delivering compliance-driven improvements.

Kenya

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What I'm looking for

I seek roles where I can lead global quality and process optimization programs, drive ISO/GMP compliance, coach teams, and deliver measurable efficiency and cost improvements in a collaborative, improvement-focused culture.

I am a strategic, results-driven Global Process Optimization and Quality Systems Leader with over 15 years of experience in pharmaceuticals and healthcare, focused on driving operational excellence and regulatory compliance.

I design and implement ISO- and GMP-compliant quality frameworks (ISO 9001, ISO 13485, GMP) and lead cross-functional global teams to deliver measurable efficiency gains using Lean, Six Sigma, Kaizen, and data-driven decision-making.

My achievements include establishing global quality governance, streamlining workflows through automation and digital transformation, and preparing teams for successful internal and external audits to maintain consistent regulatory compliance.

I partner with executive leadership and cross-functional stakeholders to align process improvement initiatives with corporate strategy, build capability through training and workshops, and embed a culture of continuous improvement that reduces costs and boosts productivity.

Experience

Work history, roles, and key accomplishments

Current

Process Optimization Lead

Current

Freelancer

Apr 2019 - Present (6 years 6 months)

Delivered ISO- and GMP-compliant quality frameworks and process optimization projects across pharmaceuticals and healthcare, driving measurable efficiency gains and cost reductions through Lean and Six Sigma methodologies.

Process Optimization Quality Management Systems Lean Six Sigma ISO 9001 Root Cause Analysis

Process Optimization Manager

East Africa Mediven

Jan 2010 - Apr 2019 (9 years 3 months)

Led global quality governance and continuous improvement programs, eliminating bottlenecks, ensuring regulatory compliance, and delivering automation and training to improve cycle times and operational performance.

Continuous Improvement ISO 9001 Internal Auditing Risk Management Automation)Change Management Training Automation

Process Improvement Consultant

Tullow Oil Kenya

Oct 2018 - Mar 2019 (5 months)

Delivered cross-functional process improvement projects in manufacturing, supply chain, and customer service, implemented performance dashboards and KPIs, and strengthened stakeholder engagement and reporting.

Process Improvement KPIs Stakeholder Engagement Data Analysis performance reporting Supply Chain Manufacturing Executive Communication

Education

Degrees, certifications, and relevant coursework

University of Nairobi

Bachelor of Arts, International Studies

2010 - 2019

Activities and societies: Internal Auditing Course (ISO9001, ISO14001 & BS OHSAS18001), Auditor/Lead Auditor Training Course ISO 14001, Internal Audit of Quality Management Systems ISO 9001

Completed a Bachelor of Arts in International Studies while concurrently gaining experience in process optimization and quality systems between 2010 and 2019.