Timo Ilola
@timoilola
VP Product Design and AI-native product leader scaling design teams from strategy to production.
What I'm looking for
I build and scale design teams that ship—from strategy through production. I’m currently VP Product Design at Taxfix, leading 20 designers, researchers, and content strategists through a shift to AI-native product development, with daily workflows running Claude Code across Product design, Content design, and Research.
I’ve scaled design organizations from 12 to 28 by building UX Research and UX Writing from scratch, and I restructured a 40-person design org with cross-cutting lead roles to move the team from mission delivery to strategic vision-setting—supporting a product transformation behind the company’s pivot.
At Taxfix, I led the design iteration that helped crack PMF for the assisted product, significantly improving conversion and retention. I also led AI transformation across Product design, Content design, and Research—from principles to changed workflows.
I’ve built and grown consumer products from 0 to 1 and led major brand work, partnering with Brand to drive a full Taxfix rebrand and repositioning as a multi-market leader, validated through extensive market testing.
Experience
Work history, roles, and key accomplishments
Advising Starcart on digital first brand design. Starcart is smart shopping assistant that connects users to relevant stores and products they want to buy.
Responsible for Product design organization of Product, Service & Content designers and UX Researchers.
- Lead Product design at Wolt, a design organisation of 28 people spread across Product design, UX research, and Content design
- Set up UX Research and Content design practices. Integrated them into the product development cycle
- Grew the team 2,5x throughout a rapid growth phase
- Transitioned Design org from a team to team of teams
- Introduced Design managers. Mentored first time managers
- Lead Product management & Product design for Starship marketplace’s Consumer side. Built tools to support consumer side.
- Responsible for strategy & execution of consumer service end-to-end in collaboration with Engineering, Business, Marketing, Operations
- Collaborated with Business Development and others to drive our business on our sites
- Set up Offering team to help merchants bring their
Visiting lecturer on Digital Design, Materials, Visual Identities, Packaging.
- Lead Starship Product design team. Set up & ran design practice
- Product management for Starship consumer app. Built and launched a new service from zero.
- Drove strategy & day-to-day agile development work for Starship consumer service
- Creative & Design Direction for Starship brand and services
Consulting and supporting Reaktor Ventures’ portfolio companies with their branding. Ventures invests in the best startups of the Nordic region.
Breakthrough solutions across diverse mediums spanning from digital to physical. Has lead teams for Finnish & US based clients across diverse industries.
Identity design, editorial design and art direction.
- Lead award-winning brand identity projects for corporate & cultural clients in Finland and the US.
- Responsible for design teams working for clients such as Fazer, AIA NY, Espoo Blues, Duracell Powermat among others.
- Art direction for brand photography
- Design direction for various typographic projects, including Stockmann Sans (in collaboration with Teemu Suviala)
Founded an award-winning international fashion magazine together with Salli Raeste. Responsible for art direction & design, funding, distribution.
Brand identities for corporate & cultural clients in Finland and the US.
Branding & brand design for fashion and cultural clients such as Museo Nacional Centro de Arte Reina Sofía, La Casa Encendida, Loewe, Sybilla.
Award-winning digital design for clients such as Nokia, FujiFilms, Viking Line. Frantic was a pioneering company in the digital, leading when the medium was new & there were no established rules or thinking on digital presence. Lead a team of designers working on applying the brand new Nokia digital style to Nokia.fi. Maintained a freelance relationship spanning years afterwards, designing web sit
Education
Degrees, certifications, and relevant coursework
Taideteollinen korkeakoulu - Konstindustriella högskolan
MA (not finished), Graphic Design
2009 - 2013
Taideteollinen korkeakoulu (Aalto University)
Master of Arts (incomplete), Graphic Design
2009 - 2013
Incomplete Master of Arts studies in Graphic Design at Taideteollinen korkeakoulu from 2009 to 2013.
Taideteollinen korkeakoulu (Aalto University)
Bachelor of Arts, Graphic Design
2003 - 2007
Bachelor of Arts studies in Graphic Design at Taideteollinen korkeakoulu from 2003 to 2007.
Taideteollinen korkeakoulu - Konstindustriella högskolan
Ba, Graphic Design
2003 - 2007
Elisava Escola de Disseny
Exchange, Graphic Design
2004 - 2005
Evitech School of Design
Medianomi (uncompleted), Graphic Design
2002 - 2003
Tech stack
Software and tools used professionally
Availability
Location
Authorized to work in
Job categories
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