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Timo IlolaTI
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Timo Ilola

@timoilola

VP Product Design and AI-native product leader scaling design teams from strategy to production.

Finland
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What I'm looking for

I’m looking to lead AI-native product design teams that ship—turning strategy into production, scaling people and practices, and driving measurable impact through research, content, and cross-functional collaboration.

I build and scale design teams that ship—from strategy through production. I’m currently VP Product Design at Taxfix, leading 20 designers, researchers, and content strategists through a shift to AI-native product development, with daily workflows running Claude Code across Product design, Content design, and Research.

I’ve scaled design organizations from 12 to 28 by building UX Research and UX Writing from scratch, and I restructured a 40-person design org with cross-cutting lead roles to move the team from mission delivery to strategic vision-setting—supporting a product transformation behind the company’s pivot.

At Taxfix, I led the design iteration that helped crack PMF for the assisted product, significantly improving conversion and retention. I also led AI transformation across Product design, Content design, and Research—from principles to changed workflows.

I’ve built and grown consumer products from 0 to 1 and led major brand work, partnering with Brand to drive a full Taxfix rebrand and repositioning as a multi-market leader, validated through extensive market testing.

Experience

Work history, roles, and key accomplishments

Starcart logoST
Current

Advisor

Apr 2024 - Present (2 years 3 months)

Advising Starcart on digital first brand design. Starcart is smart shopping assistant that connects users to relevant stores and products they want to buy.

Wolt logoWO

Head of Product Design

Aug 2020 - Oct 2022 (2 years 2 months)

- Lead Product design at Wolt, a design organisation of 28 people spread across Product design, UX research, and Content design
- Set up UX Research and Content design practices. Integrated them into the product development cycle
- Grew the team 2,5x throughout a rapid growth phase
- Transitioned Design org from a team to team of teams
- Introduced Design managers. Mentored first time managers

Starship Technologies logoST

Director of Consumer Experience

Feb 2019 - Jul 2020 (1 year 5 months)

- Lead Product management & Product design for Starship marketplace’s Consumer side. Built tools to support consumer side.
- Responsible for strategy & execution of consumer service end-to-end in collaboration with Engineering, Business, Marketing, Operations
- Collaborated with Business Development and others to drive our business on our sites
- Set up Offering team to help merchants bring their

Reaktor Ventures logoRV

Design Partner

Oct 2015 - Jan 2018 (2 years 3 months)

Consulting and supporting Reaktor Ventures’ portfolio companies with their branding. Ventures invests in the best startups of the Nordic region.

Reaktor logoRE

Design Director

Feb 2015 - Jan 2018 (2 years 11 months)

Breakthrough solutions across diverse mediums spanning from digital to physical. Has lead teams for Finnish & US based clients across diverse industries.

Kokoro & Moi logoKM

Art Director

Jul 2012 - Feb 2015 (2 years 7 months)

- Lead award-winning brand identity projects for corporate & cultural clients in Finland and the US.
- Responsible for design teams working for clients such as Fazer, AIA NY, Espoo Blues, Duracell Powermat among others.
- Art direction for brand photography
- Design direction for various typographic projects, including Stockmann Sans (in collaboration with Teemu Suviala)

Frantic Media logoFM

Graphic Designer, Art Director

Jun 2000 - Aug 2002 (2 years 2 months)

Award-winning digital design for clients such as Nokia, FujiFilms, Viking Line. Frantic was a pioneering company in the digital, leading when the medium was new & there were no established rules or thinking on digital presence. Lead a team of designers working on applying the brand new Nokia digital style to Nokia.fi. Maintained a freelance relationship spanning years afterwards, designing web sit

Education

Degrees, certifications, and relevant coursework

TH

Taideteollinen korkeakoulu - Konstindustriella högskolan

MA (not finished), Graphic Design

2009 - 2013

Taideteollinen korkeakoulu (Aalto University) logoTU

Taideteollinen korkeakoulu (Aalto University)

Master of Arts (incomplete), Graphic Design

2009 - 2013

Incomplete Master of Arts studies in Graphic Design at Taideteollinen korkeakoulu from 2009 to 2013.

Taideteollinen korkeakoulu (Aalto University) logoTU

Taideteollinen korkeakoulu (Aalto University)

Bachelor of Arts, Graphic Design

2003 - 2007

Bachelor of Arts studies in Graphic Design at Taideteollinen korkeakoulu from 2003 to 2007.

TH

Taideteollinen korkeakoulu - Konstindustriella högskolan

Ba, Graphic Design

2003 - 2007

ED

Elisava Escola de Disseny

Exchange, Graphic Design

2004 - 2005

ED

Evitech School of Design

Medianomi (uncompleted), Graphic Design

2002 - 2003

Tech stack

Software and tools used professionally

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