Sibgatullah User
@sibgatullahuser
I’m a Vice President product leader modernizing enterprise AI- and data-driven platforms across regulated BFSI and FinTech.
What I'm looking for
I’m a Vice President product leader with 20 years of experience building and scaling enterprise platforms across BFSI and FinTech, with deep expertise in AI- and data-driven products in regulated environments. I own product vision, strategic prioritization, and outcomes at global scale, translating strategy into sequenced, measurable bets.
At Standard Chartered Bank, I lead enterprise-wide product strategy and portfolio decisions for global servicing and decisioning platforms spanning 40+ markets. I owned a $5M+ modernization program that improved servicing turnaround by 25%, operational efficiency by 20%, and platform reliability—while setting enterprise AI and automation strategy to reduce manual effort by 30% and strengthen SLA adherence, compliance accuracy, and risk posture.
Previously at Norton LifeLock (Gen Digital), I drove global data, AI, and analytics platforms supporting 50M+ customers, including AI/ML personalization and GenAI-enabled automation that eliminated 60% of manual reporting (saving 20,000+ hours annually and $1M+ in operating cost). I’ve also led compliance, risk, and analytics platform modernization at PayPal across 200+ markets, reducing audit findings by 40% and improving detection accuracy while cutting false positives by 25%—always with privacy-by-design governance.
Experience
Work history, roles, and key accomplishments
Vice President, Product
Standard Chartered Bank
Jul 2022 - Present (3 years 10 months)
Owned enterprise-wide product strategy and portfolio investment decisions for global servicing and decisioning platforms across 40+ markets in Corporate & Investment Banking. Led a $5M+ modernization program, improving servicing turnaround by 25%, operational efficiency by 20%, and platform reliability at scale.
Principal Product Owner
NortonLifeLock (Gen Digital)
Dec 2019 - Feb 2022 (2 years 2 months)
Led global data, AI, and analytics platform strategy supporting 50M+ customers, owning product direction for customer intelligence, personalization, and decisioning. Delivered GenAI automation that eliminated 60% of manual reporting and saved 20,000+ hours annually, while increasing NPS by 15 points and engagement by 12%.
Owned product strategy and execution for global compliance, risk, and analytics platforms supporting operations across 200+ markets. Modernized risk and compliance analytics, reducing audit findings by 40% and improving detection accuracy while reducing false positives by 25%.
Lead Product Owner, Digital
Polaris Consulting & Services
Aug 2015 - Jun 2016 (10 months)
Led product strategy and delivery for core banking and digital channel platforms for enterprise banking clients. Reduced requirement ambiguity by 30% and delivery timelines by 20%, and delivered a Mortgage Advisor digital platform that increased customer engagement by 25%.
Product & Solution Leader
Photon / IBM / Synaptris / Igate
Jan 2006 - Jan 2015 (9 years)
Progressively led product and solution initiatives across enterprise platforms, analytics, and digital transformation from 2006–2015. Improved field productivity by 15–25% through enterprise mobility and IoT, increased upsell/cross-sell by 10–12%, and raised platform adoption by 40% via high-impact PoCs and executive demos.
Education
Degrees, certifications, and relevant coursework
Anna University
Master of Computer Applications, Computer Applications
Grade: University rank holder
Completed an MCA at Anna University and was a university rank holder.
University of Madras
Bachelor of Science, Computer Science
Grade: University rank holder
Completed a BSc in Computer Science at the University of Madras and was a university rank holder.
Availability
Location
Authorized to work in
Job categories
Skills
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