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Tim JordanTJ
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Tim Jordan

@timjordan

Data analyst and systems specialist at Procede Software who troubleshoots pricing and data imports and improves repeatable workflows.

Australia
Message

What I'm looking for

I'm looking for a role where I can bring order to a chaotic data environment, resolve recurring problems at their root, and build processes and documentation that teams can rely on.

At Procede Software, I work across deployment, pricing, data operations and technical support to stabilize complex systems and improve workflows. I troubleshoot data import and pricing issues and support deployments across server, API and application environments.

I help reduce repeat issues by mapping processes and clarifying steps, and I create documentation, checklists and knowledge-transfer materials. I also provide training and support during upgrades and changes.

At Axis Jordan Pty Ltd, I worked as Product Owner for internally-developed software supporting medium-sized logistics companies. I translated business needs into technical requirements and improvements, managed feature backlogs and collaborated with development teams on bugs and product changes.

Experience

Work history, roles, and key accomplishments

PS
Current

Deployment / Pricing & Data Operations — Procede Software

Procede Software

Nov 2018 - Present (7 years 11 months)

Work across deployment, pricing, data operations and technical support to help stabilize complex systems and improve workflows.

Highlights:
• troubleshoot and resolve complex data import and pricing issues
• support deployments across server, API and application environments
• collaborate with internal teams and customers to diagnose root-cause problems
• create and improve documentation, checkli

TS
Current

Cricket Coach

The Southport School

Nov 2015 - Present (10 years 11 months)

Coach junior cricket teams within the TSS program, with a focus on:
• developing young cricketers’ core skills
• building inclusive, supportive team environments
• keeping sessions fun, engaging and age-appropriate
• fostering a long-term love of the game

Using deliberate coaching techniques over multiple seasons, I’ve seen clear improvements in player confidence, skills and team cohesion. My foc

AL

Product Owner

Axis Jordan Pty Ltd

Jun 2015 - Aug 2018 (3 years 2 months)

Worked as Product Owner for internally-developed software supporting medium-sized logistics companies, helping translate business needs into clear technical requirements and improvements.

Key responsibilities included:
• analysing business processes and identifying improvement opportunities
• writing enhancement requests and managing feature backlogs
• documenting bugs and working with developmen

HC

Director of Coaching

Holland Park Junior Cricket Club

Sep 2007 - Apr 2010 (2 years 7 months)

Served as Director of Coaching for Holland Park Junior Cricket Club, supporting the development of both players and coaches across the club.

Key responsibilities included:
• developing coaching strategies and programs
• training and mentoring volunteer coaches
• assisting with team and player selection
• running training sessions when coaches were unavailable
• organising and delivering school-ho

NL

Chief Technology Officer

Network Gaming Solutions Pty Ltd

Jun 2003 - Jun 2005 (2 years)

Oversaw technology operations and infrastructure for online gaming platforms and associated data centres.

Focus areas:
• network and systems planning
• platform reliability and uptime
• coordinating technical teams and vendors
• supporting operational processes and documentation

Education

Degrees, certifications, and relevant coursework

UQ

University of Southern Queensland

Mathematics and Computer Science

1984 - 1987

BS

BSHS

High School Certificate

1980 - 1983

Tech stack

Software and tools used professionally

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