Timileyin Onifade
@timileyinonifade
Trainee UI/UX designer and banking professional focused on user-centered experiences and customer-focused financial services.
NigeriaWhat I'm looking for
I’m a results-driven banking professional now building my craft as a UI/UX Designer (Trainee), bringing a strong customer-service mindset to every user experience. I use user-centered design principles to create interfaces and prototypes that are clear, practical, and ready for iterative improvement.
In my banking sales and service roles, I consistently achieved and exceeded assigned sales targets while delivering quality financial services. I managed client relationship responsibilities with careful account documentation and record keeping, and I used product-specific feedback from complaints to improve service outcomes and market intelligence.
I’ve also developed strong communication and negotiation skills through customer service and debt recovery work, including engaging delinquent customers to negotiate repayment plans and maintaining accurate recovery records. I’m driven by customer service excellence and continuous growth, and I’m eager to keep designing, learning, and delivering measurable value in the role I’m hired for.
Experience
Work history, roles, and key accomplishments
UI/UX Designer (Trainee)
AppClick ICT Technology
Jan 2024 - Present (2 years 5 months)
Designed user interfaces and prototypes using Figma and Adobe XD, applying user-centered design principles through hands-on projects. Collaborated with peers on design reviews and iterative improvements.
Marketer
First City Monument Bank (FCMB)
Jan 2023 - Jan 2024 (1 year)
Achieved and exceeded assigned sales targets by marketing bank products to existing and prospective customers. Ensured accurate customer documentation, maintained product and client portfolio records, and provided feedback from complaints and market intelligence.
Customer Service Representative
Orange Group
Jan 2022 - Jan 2023 (1 year)
Handled customer inquiries, complaints, and service requests professionally while maintaining accurate customer records. Resolved issues within service-level compliance, provided product/service information, and escalated complex cases appropriately.
Debt Management Officer (DMO)
His Evergreen Limited
Jan 2021 - Jan 2022 (1 year)
Managed debt recovery for outstanding accounts in line with company policies and regulatory guidelines. Contacted delinquent customers for follow-ups and negotiated repayment plans, maintaining recovery records and performance reports to reduce non-performing accounts.
Education
Degrees, certifications, and relevant coursework
AppClick ICT Academy
Certificate of Completion , UI/UX Design
2023 - 2024
Federal University of Agriculture, Abeokuta (FUNAAB)
Bachelor of Aquaculture and Fisheries Management, Aquaculture and Fisheries Management
2014 - 2019
Earned a Bachelor of Aquaculture and Fisheries Management from the Federal University of Agriculture, Abeokuta (FUNAAB) from 2014 to 2019.
Excellence Model College, Ibadan
West African Senior School Certificate (WAEC)
2013 -
Completed the West African Senior School Certificate (WAEC) in 2013 at Excellence Model College, Ibadan.
Availability
Location
NigeriaAuthorized to work in
Job categories
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