Oluwabukola Ibirogba

Responsible for providing excellent customer service, resolving inquiries, and improving customer banking experiences. Ensured compliance with bank policies while assisting customers with account management and addressing complaints.

Acquired skills in user-centered design, wireframing, and prototyping. Developed design projects for applications and websites, focusing on usability and user experience.

Handled customer queries across multiple channels, identified needs, documented processes, and collaborated with teams to enhance customer service. Managed high-volume calls and resolved complaints effectively.

Managed purchase orders, verified customer information, and maintained sales records. Developed social media marketing campaigns and interacted with customers through various platforms.

Engaged with customers to promote products, answered inquiries, and processed orders. Maintained customer records and resolved grievances to uphold the company's reputation.

Handled internal communications, organized meetings, and managed appointment calendars. Assisted with report writing and day-to-day administrative tasks.

Liaised between corps members and local government, managed communications, and handled complaints. Maintained records and provided administrative support.

Achieved a Higher National Diploma (HND) in Mass Communication, emphasizing advanced communication strategies, media production, and journalism.

Completed the Ordinary National Diploma (OND) in Mass Communication, focusing on the principles of communication, media studies, and public relations.