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Tim Adams

@timadams

Systems Engineer at Jencap Group managing Azure and AVD infrastructure; migrated 250+ users and led file-share migrations to SharePoint Online and OneDrive.

United States

Message

At Jencap Group, I architect and maintain Azure environments, including Azure Virtual Desktop and session-host infrastructure. I configure FSLogix storage and Intune compliance policies, and use PowerShell to automate recurring administration.

I migrated 250+ users and associated data into the centralized Jencap Group tenant, and led legacy file-share migrations to SharePoint Online and OneDrive for Business across multiple corporate divisions. I also investigate security alerts and enforce Microsoft Purview DLP policies.

Earlier, at Maintech, I supported migrations from on-premises Active Directory and Remote Desktop services to Azure AD and Azure Virtual Desktop. At Symrise, I improved help-desk response time by 40% through implementation of a ticketing system.

Experience

Work history, roles, and key accomplishments

Current

Systems Engineer

Current

Jencap Group

Jul 2024 - Present (2 years 3 months)

Architect and maintain Azure environments including Azure Virtual Desktop and session-host infrastructure. Provision Azure infrastructure, manage Network Security Groups, and configure FSLogix profiles.

Azure Virtual Desktop FsLogix Network Security Groups Microsoft Intune Microsoft Purview PowerShell Microsoft 365 SharePoint Online OneDrive For Business

Help Desk Administrator

CPW

May 2023 - Jul 2024 (1 year 2 months)

Managed service requests and operational tasks through Freshservice. Supported migration from on-premises Office products to Microsoft 365 and maintained IT infrastructure aligned with PCI compliance.

Freshservice Microsoft 365 PCI Compliance MaaS360 Mobile Device Management

Systems Administrator

Maintech

Jun 2022 - May 2023 (11 months)

Supported migration from on-premises Active Directory to Azure AD and moved users to Azure Virtual Desktop. Assisted with migration of domain controllers, file shares, and terminal servers using Azure Migrate.

Active Directory Azure AD Azure Virtual Desktop Azure Migrate Quest OnDemand Tool DHCP DNS TCP IP

Tier 3 Engineer

Frontline Managed Services

Mar 2022 - May 2022 (2 months)

Delivered advanced remote support to over 500 law firms across multiple countries. Monitored infrastructure for suspicious activity and supported physical servers, virtual machines, and cloud workstations.

Windows Server 2016 Active Directory Group Policy Microsoft 365 Okta DUO AWS Azure

NAM IT Systems Administrator

Symrise

Apr 2017 - Mar 2022 (4 years 11 months)

Administered Active Directory and Microsoft 365 across the US, Canada, and Mexico. Supported Salesforce user profiles, groups, and SSO configuration, and improved help-desk response time by 40%.

Active Directory Microsoft 365 Salesforce SSO VMWare Hyper V Cisco Meraki VLAN

IT Technician

Dendy's Auto Garage

Mar 2016 - Apr 2017 (1 year 1 month)

Created and maintained user accounts, file-access permissions, and organizational units. Performed PC break/fix, hardware installation, and network-device configuration.

Active Directory Microsoft 365 PC Hardware Network Configuration