At SDI Presence, I support cloud and infrastructure operations across Azure, VMware, Intune, and HP C7000 blade systems, serving as a primary escalation point for high-priority incidents. I built ServiceNow dashboards, strengthened Active Directory governance, migrated file-share permissions to AD groups, and supported on-premises-to-Azure File Share Premium migrations.
I've architected Intune Autopilot deployment for 1,800 devices, delivered zero-touch provisioning workflows, and helped achieve full endpoint compliance through Windows 11 upgrades and patch management. Across 15+ years, I've managed large Windows and Linux server environments while applying Azure automation, virtualization, monitoring, security, and ITIL practices to modernize hybrid infrastructure.
