Open to opportunities

Tiffany Swartz

@tiffanyswartz

Executive healthcare leader driving hospice and post-acute growth through strategy, partnerships, and clinical operations.

United States

Message

What I'm looking for

I’m looking to lead mission-driven hospice and post-acute growth—building multi-market partnerships, improving physician referral networks, and scaling cross-functional clinical operations with measurable census and revenue outcomes.

I’m a strategic, performance-driven senior living and healthcare executive with over 7 years of progressive leadership in business development, sales growth, and clinical operations across hospice and post-acute care organizations. I’m recognized for translating clinical insights into revenue strategies that improve patient access, strengthen physician relationships, and optimize service delivery.

As Chief Executive Operating Director, I’m leading the full market launch of a new hospice organization—establishing operational infrastructure, growth strategy, and compliance frameworks for Wisconsin’s competitive senior care environment. I build strategic partnerships with healthcare systems, senior living communities, and referring providers to position my organization as a preferred hospice partner. I also oversee cross-functional teams in clinical operations, community relations, and business development to align mission-driven care with measurable growth outcomes.

Previously, I directed regional growth operations across three office locations as an Area Market Executive Manager, managing one of the largest teams companywide and delivering record-high admissions and daily census benchmarks. I’ve also served as a Hospice Administrator, overseeing multi-site hospice operations, managing ACHC accreditation readiness, and negotiating vendor and payer contracts to improve efficiency and revenue cycle performance.

Experience

Work history, roles, and key accomplishments

Current

Chief Executive Operating Director

Current

Allegiant

Mar 2025 - Present (1 year 3 months)

Led the full market launch of a new hospice organization, establishing operational infrastructure, growth strategy, and Wisconsin compliance frameworks. Built partnerships with healthcare systems and referring providers to position Allegiant as a preferred hospice partner and aligned clinical operations with measurable growth outcomes.

Market Expansion Business Development Strategy Team Leadership Community Relations

Area Market Executive Manager

Compassus

Jan 2023 - Mar 2025 (2 years 2 months)

Directed regional growth operations across three office locations, managing a large team including six Hospice Care Consultants, two Clinical Liaisons, and one Admissions Coordinator. Developed territory growth strategies to achieve record-high admissions and daily census benchmarks while coaching consultative selling and strengthening hospital and physician network relationships.

Hospice Business Development Physician Relations CRM Analytics Consultative Selling Team Coaching And Retention Hospital ALF Referral Networks

Hospice Administrator

Promedica

Jan 2022 - Dec 2022 (11 months)

Directed multi-site hospice operations across multiple service areas, managing clinical, administrative, and business development functions. Completed ACHC accreditation readiness and survey success, and negotiated vendor and payer contracts to improve efficiency and revenue cycle performance while expanding community and provider education initiatives.

Multi Site Management Regulatory Compliance Revenue Cycle Management Contract Negotiation

Hospice Care Consultant

Moments Hospice - Heartland Hospice - Promedica

Nov 2018 - Jan 2022 (3 years 2 months)

Consistently exceeded annual sales quotas by cultivating referral relationships across hospital systems, physician practices, and senior living communities. Delivered targeted clinical education presentations, used CRM analytics to track conversion metrics, and supported expansion for startup and established hospice brands.

Referrals Clinical Education CRM Analytics Territory Strategy Consultative Selling Market Expansion Service Line Adoption

Hospice Care Consultant

Moments Hospice

Nov 2018 - Jan 2022 (3 years 2 months)

Exceeded annual sales quotas by cultivating referral relationships across hospital systems, physician practices, and senior living communities. Delivered targeted clinical education presentations and used CRM analytics to monitor conversion performance and inform territory strategies to support record growth initiatives.

Referrals Physician Relations Clinical Education CRM Analytics Territory Planning Consultative Selling Market Expansion

Business Office Manager

Illuminate HC

Nov 2018 - Nov 2019 (1 year)

Managed revenue cycle operations, billing accuracy, and patient intake workflows for a skilled nursing facility. Streamlined admissions workflows with clinical and administrative leaders and ensured financial and healthcare regulatory compliance to improve overall facility performance.

Revenue Cycle Management Skilled Nursing Facilities Regulatory Compliance