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Tiffany GibbsTG
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Tiffany Gibbs

@tiffanygibbs

Director of Online Compliance Products at NASFAA, managing RefDesk and the Compliance Engine and developing financial aid training materials.

United States
Message

At NASFAA, I manage the Student Aid Reference Desk (RefDesk) and update the Compliance Engine, including P&P Builder and Self-Evaluation Checklists. I also research regulatory issues and answer members’ questions through AskRegs.

I develop financial aid materials for in-person and self-paced instruction, and I create webinar materials. I also instruct NASFAA University online courses and present at conferences, webinars, and onsite training.

At Gibbs Publishing Conglomerate, I create literary content, review and edit manuscripts, develop social media advertising materials, and manage the company’s social media platforms. I also self-publish poetry, inspirational work, children’s literature, and fiction.

My career has combined helping others with higher education. I believe education should be accessible to everyone who desires it.

Experience

Work history, roles, and key accomplishments

GC
Current

Author and CoFounder

Gibbs Publishing Conglomerate

Jan 2025 - Present (1 year 10 months)

As an author and cofounder of Gibbs Publishing Conglomerate, I am responsible for creating original literary content, reviewing and editing manuscripts, developing advertising materials for social media, and managing all social media platforms for the company.

National Association of Student Financial Aid Administrators (NASFAA) logoNN
Current

Director of Online Compliance Products

Feb 2022 - Present (4 years 9 months)

Manage and Student Aid Reference Desk (RefDesk)
Manage and update the Compliance Engine (P&P Builder and Self-Evaluation Checklists)
Instruct NASFAA University facilitated online courses as needed
Act as a trainer and presenter for conferences, webinars, and onsite training
Answer regulatory questions from members via AskRegs
Research current regulatory or administrative issues
Develop and write

National Association of Student Financial Aid Administrators (NASFAA) logoNN
Current

Compliance Products Manager

Jan 2016 - Present (10 years 10 months)

Manage and Student Aid Reference Desk (RefDesk)
Manage and update the Compliance Engine (P&P Builder and Self-Evaluation Checklists)
Instruct NASFAA University facilitated online courses as needed
Act as a trainer and presenter for conferences, webinars, and onsite training
Answer regulatory questions from members via AskRegs
Research current regulatory or administrative issues
Develop and write

TP
Current

Photographer

Theophania Photography

Mar 2015 - Present (11 years 8 months)

I am the principal photographer and photo editor at Theophania.

Self Employed logoSE
Current

Author

Jan 2014 - Present (12 years 10 months)

Self-published author of poetry, inspirational work, children's literature, fiction.

National Association of Student Financial Aid Administrators (NASFAA) logoNN

Training Specialist

Jul 2011 - Jan 2016 (4 years 6 months)

Develops and writes financial aid materials for in-person instruction, on-line training, self-study training, and webinar presentation;
Facilitates courses for NASFAA University
Serves as presenter, as needed, for in-person instruction, on-line training, webinars,and conferences;
Updates NASFAA publications, such as CORE, Policies & Procedures Tools, and the Self Evaluation Guide;
Performs regulat

University of Maryland Baltimore County logoUC

Assistant Director

Jul 2008 - Jun 2011 (2 years 11 months)

Works directly with the Associate Director of Operations
Manages the filing area and all documents
Lead on the document imaging implementation and training
Supervises one full time staff member
Assists in the administering of the Pell, ACG, SMART and loan programs
Responsible for the reconciliation of the Pell, ACG, and SMART programs
Assists with data exchange with various offices and entities
Re

University of Maryland Baltimore County logoUC

Senior Financial Aid Counselor

Nov 2007 - Jul 2008 (8 months)

Direct supervisor of front desk area
Direct supervisor to all peer counselors
Responsible for approximately 25% of student caseload
Responsible for running and completing reports weekly
Reviewed and processed financial aid applications
Counseled students
Counselor on Duty as needed
Managed all posting of VA benefits to financial aid accounts

UC

Financial Aid Counselor

University of Maryland, Baltimore County

Oct 2005 - Nov 2007 (2 years 1 month)

Conducted informational sessions on and off campus; Responsible for approximately 25% of student caseload
Reviewed and processed financial aid applications
Counseled students
Counselor on Duty one day a week and back up one day a week
Managed all aspects of the VA educational assistance programs
Direct supervisor for the VA work study student
Committee member and chair of the Professional Judgment

Education

Degrees, certifications, and relevant coursework

Towson University logoTU

Towson University

Master of Science (M.S.), Human Resource Development

2007 - 2010

RC

Randolph-Macon College

B.A., English, Psychology

2001 - 2005

Honors and Organizations: Phi Beta Kappa, Psi Chi, Omicron Delta Kappa, Washington Literary Society, Alpha Phi Omega

Tech stack

Software and tools used professionally

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