TN
Open to opportunities

Thu Myat Naing

@thumyatnaing

Highly motivated sales and customer service professional with 4 years experience.

Myanmar

What I'm looking for

I am looking for a remote position that values customer satisfaction and offers growth opportunities.

I am a highly motivated and customer-focused professional with four years of experience in sales and customer service. My journey has been marked by a strong ability to deliver exceptional service in fast-paced environments, consistently exceeding customer expectations. I pride myself on my detail-oriented approach, excellent communication, and interpersonal skills, which allow me to effectively multitask and prioritize tasks to ensure efficient operations.

Throughout my career, I have developed strong customer relationships, improving overall satisfaction and driving sales growth. At Morning Store, I promoted and sold traditional Myanmar products, achieving a remarkable 98% customer satisfaction rate. More recently, I managed online sales at Unparalleled Parental Love, where I streamlined the order process and enhanced customer engagement through social media platforms, leading to significant sales growth. I am now seeking a remote Sales and Customer Service position to apply my experience and support the growth of a dynamic organization.

Experience

Work history, roles, and key accomplishments

UL
Current

Online Sales & Customer Service

Unparalleled Parental Love

Jan 2022 - Apr 2024 (2 years 3 months)

Managed online sales of Vanda seeds and local ethnic foods via social media, achieving significant engagement and sales growth. Streamlined order processes and enhanced customer experience.

MS

Sales and Customer Service

Morning Store

Jul 2019 - Jan 2022 (2 years 6 months)

Promoted and sold traditional Myanmar products, providing expert knowledge on health-promoting medicines. Maintained accurate client data, contributing to a 98% customer satisfaction rate.

Education

Degrees, certifications, and relevant coursework

University of Wolverhampton logoUW

University of Wolverhampton

Bachelor of Engineering (Hons), Civil and Construction Engineering

2016 - 2019

Completed a Bachelor of Engineering (Hons) in Civil and Construction Engineering, focusing on the principles of engineering and construction management.

Pearson logoPE

Pearson

BTEC Level 5 HND Diploma, Civil Engineering

2014 - 2016

Achieved a Pearson BTEC Level 5 HND Diploma in Construction and Built Environment (Civil Engineering), emphasizing practical skills and knowledge in civil engineering.

Tech stack

Software and tools used professionally

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Thu Myat Naing - Online Sales & Customer Service - Unparalleled Parental Love | Himalayas