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Thulio Américo SantosTS
Open to opportunities

Thulio Américo Santos

@thulioamricosantos

IT intern transitioning into cybersecurity with strong customer support and data analysis skills.

Brazil
Message

What I'm looking for

I’m looking for a cybersecurity/IT internship where I can support troubleshooting and issue resolution, contribute to risk analysis, and strengthen security operations with Jira/Excel and my growing SQL/Python and Postman skills.

I’m a tech-oriented professional transitioning into IT with a focus on cybersecurity and project support. At Vivo, I supported technical operations and fintech problem-solving, participated in a Proof of Concept (PoC) for a new security system, and contributed to planning and testing. I also assisted in risk analysis and identification of potential issues while organizing and analyzing data for reporting and operational insights.

I work methodically and communicate clearly—I used Jira to track tasks and support workflow management, and helped restructure an internal knowledge base to improve information organization and accessibility. Alongside this, I’m building my technical depth through current learning in SQL, Python, and API testing with Postman, plus cybersecurity-focused coursework and certifications. I bring a calm, solutions-first approach to troubleshooting, issue investigation, and security awareness.

Experience

Work history, roles, and key accomplishments

SS
Current

English Teacher

Speaking Soul

Jan 2023 - Present (3 years 5 months)

Delivered personalized English lessons tailored to different student profiles, focusing on clear communication and adaptability. Improved engagement through ongoing problem-solving and lesson adjustments for individuals and groups.

WU

English Teacher

Wise Up

Jan 2019 - Jan 2023 (4 years)

Taught English to groups and individuals while managing communication and engagement with diverse audiences. Built consistent teaching routines and supported student learning through ongoing interaction and feedback.

Education

Degrees, certifications, and relevant coursework

Federal University of Mato Grosso do Sul (UFMS) logoFU

Federal University of Mato Grosso do Sul (UFMS)

Data Science, Data Science

2026 -

Activities and societies: Focused on data analysis, risk assessment, and building technical skills.

Pursuing studies in Data Science with a focus on data analysis and risk assessment while developing technical skills.

UFMS logoUF

UFMS

Cybersecurity Course (120h), Cybersecurity

2022 - 2022

Activities and societies: Risk analysis and threat identification; fraud prevention and account security.

Completed a 120-hour cybersecurity course covering risk analysis, threat identification, and security for fraud prevention and accounts.

HB

Hackers do Bem

Cybersecurity Leveling Program, Cybersecurity

Activities and societies: IT fundamentals, networking fundamentals, security and vulnerability identification, basic scripting and system knowledge.

Completed a cybersecurity leveling program covering core IT fundamentals and security topics, including networking and vulnerability identification.

Tech stack

Software and tools used professionally

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