Thulio Américo Santos
@thulioamricosantos
IT intern transitioning into cybersecurity with strong customer support and data analysis skills.
What I'm looking for
I’m a tech-oriented professional transitioning into IT with a focus on cybersecurity and project support. At Vivo, I supported technical operations and fintech problem-solving, participated in a Proof of Concept (PoC) for a new security system, and contributed to planning and testing. I also assisted in risk analysis and identification of potential issues while organizing and analyzing data for reporting and operational insights.
I work methodically and communicate clearly—I used Jira to track tasks and support workflow management, and helped restructure an internal knowledge base to improve information organization and accessibility. Alongside this, I’m building my technical depth through current learning in SQL, Python, and API testing with Postman, plus cybersecurity-focused coursework and certifications. I bring a calm, solutions-first approach to troubleshooting, issue investigation, and security awareness.
Experience
Work history, roles, and key accomplishments
English Teacher
Speaking Soul
Jan 2023 - Present (3 years 5 months)
Delivered personalized English lessons tailored to different student profiles, focusing on clear communication and adaptability. Improved engagement through ongoing problem-solving and lesson adjustments for individuals and groups.
IT Intern - Cybersecurity
Vivo
Jan 2023 - Jan 2025 (2 years)
Provided technical support for fintech operations and assisted a Proof of Concept (PoC) for a new security system, supporting planning and testing activities. Conducted risk analysis, organized data for reporting, and used Jira to track tasks and workflow.
English Teacher
Wise Up
Jan 2019 - Jan 2023 (4 years)
Taught English to groups and individuals while managing communication and engagement with diverse audiences. Built consistent teaching routines and supported student learning through ongoing interaction and feedback.
Education
Degrees, certifications, and relevant coursework
Federal University of Mato Grosso do Sul (UFMS)
Data Science, Data Science
2026 -
Activities and societies: Focused on data analysis, risk assessment, and building technical skills.
Pursuing studies in Data Science with a focus on data analysis and risk assessment while developing technical skills.
UFMS
Cybersecurity Course (120h), Cybersecurity
2022 - 2022
Activities and societies: Risk analysis and threat identification; fraud prevention and account security.
Completed a 120-hour cybersecurity course covering risk analysis, threat identification, and security for fraud prevention and accounts.
Hackers do Bem
Cybersecurity Leveling Program, Cybersecurity
Activities and societies: IT fundamentals, networking fundamentals, security and vulnerability identification, basic scripting and system knowledge.
Completed a cybersecurity leveling program covering core IT fundamentals and security topics, including networking and vulnerability identification.
Availability
Location
Authorized to work in
Job categories
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